Reviews for Hilton Garden Inn, Toronto, Ontario
17 reviews, average.
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Overall Rating: 
[ / 10 ]
Date visited: Mon 26 Sep 2011
After charging an astronomical amount for valet parking with no option to not use the service, they scratched the back left of my car. When confronted they checked their "cameras" and say .....
Complete review is available from www.mytravelguide.com
Positives: Clean
Negatives: Valet
Overall Rating: 
[ / 10 ]
Date visited: Wed 13 May 2009
Considering the hotel was under massive construction, the staff was very friendly. The extra pullout couch was a definite bonus!
Complete review is available from www.mytravelguide.com
Positives: The pull out couch was awesome!
Negatives: It was under construction so there wasn't really a lobby and the hotel was all torn up.
Overall Rating: 
[ / 10 ]
Date visited: Tue 31 Mar 2009
This hotel is under renovation, lots of dust and noise. Hopefully the rooms will get a makeover, as they were dated.
Complete review is available from www.mytravelguide.com
Positives: Location downtown was perfect, large room, complimentary hot breakfast.
Negatives: $ of parking, cheap, old furnishings in room, under renovation.
Overall Rating: 
[ / 10 ]
Date visited: Wed 25 Mar 2009
This hotel was really nice. The staff was very friendly and accommodating. The room was really clean and nice. The breakfast was simple but good quality. The only downfall was that the gym and pool .....
Complete review is available from www.mytravelguide.com
Positives: I liked that it was a suite rather than a simple room.
Negatives: I did not like that it was under renovations while we were there.
Overall Rating: [ / 10 ]
Date visited: Sat 30 Aug 2008
We have stayed here before, originally found it through Toronto Tourism when there were no rooms available for the Royal Winter Fair. The continental breakfast is important when traveling with a .....
Complete review is available from www.mytravelguide.com
Positives: Adjoining rooms, continental breakfast.
Negatives: Breakfast staff not too friendly, to worried about voucher.
Overall Rating: 
[ / 10 ]
Staff [ 5 / 10 ]- Location [ 5 / 10 ]
- Cleanliness [ 4 / 10 ]
Date visited: Sun 24 Aug 2008
Overall the hotel was run down and out dated, especially our room. The sofa bed was very old, uncomfortable, and looked dirty. The drop ceiling above the tub was stained and in very poor condition, .....
Complete review is available from www.mytravelguide.com
Positives: Valet was pretty quick.
Negatives: Run down and dirty.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
Location [ 8 / 10 ]- Cleanliness [ 10 / 10 ]
Date visited: Thu 05 Jun 2008
I found it to be a diamond in the rough. It was very clean, comfortable, had a pool, and had free breakfast. I travel to party and it was close to some good party spots. The neighborhood was bad, so .....
Complete review is available from www.mytravelguide.com
Positives: Very clean, comfortable bed, close to city attractions, and free breakfast!
Negatives: It was in a bad neighborhood.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 5 / 10 ]
- Cleanliness [ 6 / 10 ]
Date visited: Sun 26 Aug 2007
I've been stuck in worse. I prefer much better. The staff was very nice and helpful. Carpet and furniture really needed to be cleaned.
Complete review is available from www.mytravelguide.com
Positives: Close to Yonge Street, but was told by Police officer to only go west. Unsafe the other directions.
Negatives: Non-smoking room wasn't available and breakfast room was extremely crowded.
Overall Rating: [ / 10 ]
- Staff [ 6 / 10 ]
- Location [ 3 / 10 ]
- Cleanliness [ 5 / 10 ]
Date visited: Mon 21 May 2007
It was fine for what it was.
Complete review is available from www.mytravelguide.com
Positives: Computer access in the business center.
Negatives: Heart-shaped Jacuzzi in bedroom
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Wed 21 Mar 2007
Enjoyed my stay. Ideal for downtown and tourist venues. Only concern was that it was quite a small room for breakfast and around 9.30am it was very busy, however the guests did not loiter when they .....
Complete review is available from www.mytravelguide.com
Positives: Ideal location for downtown. Walk able to most places.
Negatives: Breakfast busy in morning.
Overall Rating: [ / 10 ]
Staff [ 9 / 10 ]- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Mon 29 Jan 2007
Overall, I was very impressed with the look and feel of the hotel as well as the sense of security I got.
Complete review is available from www.mytravelguide.com
Positives: I had a wonderful first impression when walking in the lobby. Very beautiful!
Negatives: I didn't really care for the televisions in the room. I was a little disappointed b/c I thought I was getting a king size bed but got a double.
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 4 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Wed 17 Jan 2007
The hotel met our expectations and was very clean. The cases restaurant in site offers good food, the exercise area and pool is fine and the staff reasonably friendly.
Complete review is available from www.mytravelguide.com
Positives: Underground parking offered security.
Negatives: Very poor area of Toronto to walk in.
Overall Rating: [ / 10 ]
- Staff [ 3 / 10 ]
- Location [ 6 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Sun 27 Aug 2006
In fairness, the hotel was nice and clean but it's just situated in a not so good area.
Complete review is available from www.mytravelguide.com
Positives: The hotel was clean , and convenient. It provides amenities that you would enjoy.
Negatives: I paid for a junior suite and my confirmation that I got was I would be in 2 queen bed with a sofa bed, but instead they gave a queen bed only .
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
Location [ 2 / 10 ]- Cleanliness [ 4 / 10 ]
Date visited: Fri 04 Aug 2006
A bit to far from the area that I wanted to be in. Not in a very safe neighborhood. Should note that parking will cost $19 for underground parking spot.
Complete review is available from www.mytravelguide.com
Positives: Front desk staff.
Negatives: Dirty, hallways on my floor ( 2nd) filled with chairs and stuff.
Overall Rating: [ / 10 ]
Staff [ 1 / 10 ]- Location [ 2 / 10 ]
- Cleanliness [ 3 / 10 ]
Date visited: Thu 03 Aug 2006
This hotel was in a bad area of town. the parking was far away and expensive. there were garbage cans, stained furniture and random objects right outside my room. a staff member uninvited helped .....
Complete review is available from www.mytravelguide.com
Positives: A staff member from the hotel helped me find the parking lot which cost $16 to park a night.
Negatives: Dirty hallways - unfriendly staff - bad location - expensive, far away parking.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 7 / 10 ]
- Cleanliness [ 5 / 10 ]
Date visited: Thu 03 Aug 2006
Although the surrounding neighborhood is only so-so, the hotel is quite nice and very secure. I felt very safe there. Lobby elegant; rooms well equipped, and staff very accommodating on replacing .....
Complete review is available from www.mytravelguide.com
Positives: Excellent security; also very comfortable bed; great breakfast.
Negatives: The hotel clean, room a little shabby (e.g. rug)
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 7 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Thu 23 Feb 2006
This hotel was excellent, with the exception of the walk to the subway station. The rooms were spacious and clean. The service was friendly. The heated pool and spa were great for a cold February in .....
Complete review is available from www.mytravelguide.com
Positives: The rooms, service and amenities were exceptional.
Negatives: The hotel was located a short distance from the nearest subway station.
Third party review sources
Address and contact details
Hilton Garden InnToronto
Ontario
M5A 4R6
Canada
- (416) 362-7700 ( Telephone )