Reviews for Marriott Ottawa, Ottawa, Ontario
30 reviews, average.
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Overall Rating: 
[ / 10 ]
Date visited: Sun 11 Sep 2011
Solid downtown hotel--the lobby appears to have been recently renovated. The rooms were clean and well maintained with some small-scale renovations it seems at the bathroom area. However, the decor .....
Complete review is available from www.mytravelguide.com
Positives: Great location at a solid downtown hotel.
Negatives: Rooms, although clean and well-maintained, could do with a renovation.
Overall Rating: 
[ / 10 ]
Date visited: Mon 07 Mar 2011
Great location, friendly staff, nice lobby bar and Starbucks.
Complete review is available from www.mytravelguide.com
Positives: Check-in process took less than 1 minute.
Negatives: Nothing wrong with the hotel.
Overall Rating: [ / 10 ]
Date visited: Tue 01 Mar 2011
Very convenient. Worth the Priceline cost.
Complete review is available from www.mytravelguide.com
Positives: Cheap, clean, comfortable
Negatives: Lacking TV hookup
Overall Rating: [ / 10 ]
Date visited: Wed 10 Nov 2010
This hotel was a great hotel despite the lobby being under construction. The revolving restaurant is a nice touch and we had a corner room on the 12th floor which was an awesome view.
Complete review is available from www.mytravelguide.com
Positives: Very nice rooms, unique restaurant and
Negatives: It was under construction which I was not aware of when booking.
Overall Rating: 
[ / 10 ]
Date visited: Fri 29 Oct 2010
We have gone to this hotel several times in the past years, and I have to say, it is one of my favorites by far.
Complete review is available from www.mytravelguide.com
Positives: The bed and the food.
Negatives: Renovations
Overall Rating: [ / 10 ]
Date visited: Sun 17 Oct 2010
Staff were very friendly, loved the rooms, and very happy.
Complete review is available from www.mytravelguide.com
Positives: Teen play room and kids play room/pool (but pool a little too cold).
Negatives: Hotel lobby under renovations, and no access to lower restaurants/lobby ambiance.
Overall Rating: 
[ / 10 ]
Date visited: Sun 17 Oct 2010
In general, we had a really pleasant stay at the Marriott Ottawa. The only problem we encountered was the current renovation they're having. The lobby has become significantly smaller, and the .....
Complete review is available from www.mytravelguide.com
Positives: Its comfort and its great location and service.
Negatives: The hotel is currently under renovation, so it was a bit unorganized.
Overall Rating: 
[ / 10 ]
Date visited: Thu 14 Oct 2010
When we got to the hotel and negotiated the lobby renovation, we found a long line waiting to 1) register, which went OK, and 2) waiting for the one elevator that was working. Large 20+ storey hotel, .....
Complete review is available from www.mytravelguide.com
Positives: The room was adequate and comfortable.
Negatives: The lobby renovation really affects the quality and the experience of staying here.
Overall Rating: [ / 10 ]
Date visited: Mon 13 Sep 2010
Overall I'm very satisfied with the selection and the location. The Hotel staff were very accommodating and friendly.
Complete review is available from www.mytravelguide.com
Positives: Perfect location and great people.
Negatives: Some construction was happening at the time of my visit.
Overall Rating: 
[ / 10 ]
Date visited: Fri 27 Aug 2010
I would have rather paid a bit more and stayed at the Westin. This hotel has no spark or something that makes one want to stay and relax. My family, including my children (7 and 9) tried to make sure .....
Complete review is available from www.mytravelguide.com
Positives: Close to War Musuem.
Negatives: Did not like bathroom, layout of room, ambiance.
Overall Rating: [ / 10 ]
Date visited: Mon 16 Aug 2010
Overall, this was the best<BR/>I have stayed in Ottawa.
Complete review is available from www.mytravelguide.com
Positives: Very friendly, clean, very good price.
Negatives: Parking was expensive restaurant also expensive.
Overall Rating: 
[ / 10 ]
Date visited: Fri 06 Aug 2010
Room was way to small for 2 beds, High Speed internet more like the speed of dial up, pool had garbage and bandages in it, no room service after 10pm, breakfast was cold, bathroom two small for 2 .....
Complete review is available from www.mytravelguide.com
Positives: I cant, worst hotel ever.
Negatives: Need more room to list these 20 words to describe all the horrible things about this dive.
Overall Rating: 
[ / 10 ]
Date visited: Tue 27 Jul 2010
While advertised as a 4 star hotel, travelers should have been notified of the construction in progress, and so some of amenities not available.
Complete review is available from www.mytravelguide.com
Positives: Location.
Negatives: Half of lobby closed off and only 1 restaurant open, no business centre.
Overall Rating: [ / 10 ]
Date visited: Sat 10 Jul 2010
Clean and comfortable room even for family. Good location and convenient valet parking.
<BR/>
Complete review is available from www.mytravelguide.com
Positives: Refrigerator was in the room, good for family stay.
Negatives: Wireless Internet costed $10, but could not access to web mail.
Overall Rating: [ / 10 ]
Date visited: Sun 20 Jun 2010
The hotel is located near the parliament house, walking distance from the market, in a nice zone. Has direct access to the parking, it is a fee involved, but all does. The rooms and bathroom are very .....
Complete review is available from www.mytravelguide.com
Positives: Great location, great over the top restaurant, lot of near by services.
Negatives: The room and bathrooms are small, the towels were worn.
Overall Rating: [ / 10 ]
Date visited: Thu 20 May 2010
Overall I have a very nice experience with my friends, we never expected to have such a good view from our room, it's awesome skyline at night. However the valet parking is a bit turn off as there .....
Complete review is available from www.mytravelguide.com
Positives: It's cozy and the view from high floor is just so great (facing parliament).
Negatives: Valet parking needs more employees, and my car was scratched.
Overall Rating: [ / 10 ]
Date visited: Wed 19 May 2010
I was there for one night only, but was well pleased with the room and it's decor. Very clean and room service very prompt.
Complete review is available from www.mytravelguide.com
Positives: The king room was very comfortable and the bed was heavenly.
Negatives: The bathroom was a little small and the light switch was by the entrance instead of by the bathroom.
Overall Rating: [ / 10 ]
Date visited: Tue 04 May 2010
Hotel very nice with appropriate amenities for rating, but parking experience was very poor (unable to locate parking lot at<BR/>11 PM without actual staff help in car giving directions). Room key .....
Complete review is available from www.mytravelguide.com
Positives: Nice amenities.
Negatives: Parking experience was terrible.
Overall Rating: [ / 10 ]
Date visited: Fri 09 Apr 2010
The hotel room was comfortable and the window actually opened, very nice feature. The staff were the highlight though, they were fun and helpful. We parked in the underground parking lot, it was $17 .....
Complete review is available from www.mytravelguide.com
Positives: The hotel is in the process of being renovated. The new furnishings are beautiful and the bed is super comfortable.
Negatives: We were on an upper floor and the ventilation did not work well - the room was too warm. The front desk kindly relocated us for our second night.
Overall Rating: [ / 10 ]
Date visited: Wed 03 Mar 2010
Personnel gave us excellent advice throughout our stay, regular reliable Marriott rooms, good atmosphere at the restaurant (have the chicken crisps for an appetizer, they are worth the $10). My only .....
Complete review is available from www.mytravelguide.com
Positives: Good location, customer service +, usual Marriott.
Negatives: No hot tub, small pool, no mini fridge in room?
Overall Rating: [ / 10 ]
Date visited: Thu 25 Feb 2010
Good location, you can walk to most things in Ottawa. Rooms are smaller and a bit noisy. washroom is like a closet and in need of a renovation. Minimal staff on duty when I was there (Sunday night), .....
Complete review is available from www.mytravelguide.com
Positives: Location.
Negatives: Small rooms, needs an update.
Overall Rating: [ / 10 ]
Date visited: Wed 10 Feb 2010
We travel to Ottawa a couple of times a year and usually like to stay in the marketplace area for convenience to night life. Booked through Priceline a got the Marriott Downtown. I called the hotel .....
Complete review is available from www.mytravelguide.com
Positives: It was clean and the rooms were in good condition.
Negatives: Pool area is a little cramped - not particularly inviting.
Overall Rating: [ / 10 ]
Date visited: Mon 28 Sep 2009
I suggest that Marriott install free wireless internet in the rooms as this is a standard in most hotels that I have stayed in and especially for a 4 star hotel. The chairs and sofas in the lobby is .....
Complete review is available from www.mytravelguide.com
Positives: Comfortable bed.
Negatives: Had to go the lobby for free internet.
Overall Rating: [ / 10 ]
Date visited: Sat 05 Sep 2009
Nice hotel.Pool was closed for two days due to clorine problem???Parking was a little pricey and out of the way.Restaurants very pricey and not kid friendly.But the guy at the desk ordered a great .....
Complete review is available from www.mytravelguide.com
Positives: very clean and staff very helpful
Negatives: Staff could not figure out that for four people in the room they needed to supply more cups , coffee ,efx
Overall Rating: [ / 10 ]
Date visited: Sat 29 Aug 2009
Excellent location. Amazing family play rooms. Pool and gym seemed wonderful. Staff was very helpful.
Complete review is available from www.mytravelguide.com
Positives: The family play rooms were amazing and gave us the down time needed!!!!!!!!!!!!!!!!!
Negatives: Pool not working when arrived; offered access to pool at adjacent facility, but the timing didn't work out for us. Not their fault.
Overall Rating: [ / 10 ]
Date visited: Sat 29 Aug 2009
Overall, nice, but does it deserve a 4 star? Not sure about that.
Complete review is available from www.mytravelguide.com
Positives: Convenient.
Negatives: Ugly lobby and not great rooms for a 4 star hotel.
Overall Rating: 
[ / 10 ]
Date visited: Wed 26 Aug 2009
have stayed in about 20 marriot's in north america. This one by far is the worst of the lot. The room I got was the same as run of the mill 2 star hotels yet this Marriot is trying to pass as a 4 .....
Complete review is available from www.mytravelguide.com
Positives: good location downtown.
Negatives: the room is a closet. you can barely walk in it.
Overall Rating: [ / 10 ]
Date visited: Tue 11 Aug 2009
I would recommend the Marriott Hotel. The staff was very friendly. The room was very comfortable and spacious.
Complete review is available from www.mytravelguide.com
Positives: Friendly staff and convenient location. Clean and comfortable rooms.
Negatives: No fan in the bathroom.
Overall Rating: [ / 10 ]
Date visited: Thu 06 Aug 2009
Was shocked that the rooms did not have free internet access nor a fridge. Was very disappointing, although staff made an effort to put us in a room with a fridge in the end.
Complete review is available from www.mytravelguide.com
Positives: The bed was very comfortable.
Negatives: There was no free internet access.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Mon 03 Aug 2009
We stayed 3 nights at the hotel, July 20-23rd. Great location and most of the staff was very good. Hotel is very clean and comfortable. But, we did have an unacceptable experience in 29th floor, .....
Complete review is available from www.mytravelguide.com
Positives: Location, cleanliness, and staff.
Negatives: Misleading menu, over-rated food at top floor.
Third party review sources
Address and contact details
Marriott OttawaOttawa
Ontario
K1P 5R7
Canada
- (613) 238-1122 ( Telephone )