The Westin

Reviewer: Not provided on Sun 13 Nov 2011 rated 8 out of 10.

Very clean hotel. Staff are friendly. Safe location. Big rooms.

Positives: The decor.

Negatives: Paying for parking. Could have had a fridge and microwave in room for use.

Reviewer: Not provided on Tue 11 Oct 2011 rated 10 out of 10.

Great location with many restaurants nearby. Staff was very friendly and accommodating. The facilities could use a face lift if they want to stay competitive.

Positives: Staff was excellent. They treat everyone like a royalty.

Negatives: The facilities could use some renovation. The carpet in our room looked old.

Reviewer: Not provided on Sun 24 Jul 2011 rated 9 out of 10.

Great hotel, clean, and modern.

Positives: Great location, clean, and modern.

Negatives: None.

Reviewer: Not provided on Fri 27 May 2011 rated 1 out of 10.

I<BR/>was greatly disappointed starting from the old musty smell in the room to the fact that we have a baby and needed some Ice to keep milk for her bottle the Ice machines were broken on my floor and on the floor above and below so we asked for a fridge which they delivered we put our milk in later that night we realized the fridge had not been working, we went to the pool broken, our porch door was drilled shut because the patio is falling apart, it has a nice lobby thats it the rooms are horrible.

Positives: Lobby.

Negatives: Room broken pool Ice machines on a few floors were.

Reviewer: Not provided on Thu 07 Oct 2010 rated 9 out of 10.

Overall very good experience. Room was large, clean and everything you would expect.

Positives: Clean, attractive, modern and inviting.

Negatives: Nothing.

Reviewer: Not provided on Wed 28 Jul 2010 rated 10 out of 10.

Shortly after arriving I needed to print a few documents, but the business center was closed. However, they have a free computer area with a printer just off the lobby that I was able to use. Staff was very friendly and helpful.<BR/> Only complaint was that the pool and the hot tub closed early (10pm).

Positives: The hotel was very well maintained with friendly staff.

Negatives: The pool and hot tub closed too early.

Reviewer: Not provided on Mon 24 May 2010 rated 10 out of 10.

It is as pleasant a place to stay as anything in downtown Toronto.

Positives: Modern, friendly, welcoming and a sense of openness and warmth.

Negatives: Not close to downtown.

Reviewer: Not provided on Wed 28 Oct 2009 rated 10 out of 10.

This Hotel is right off the 401 and 404,close to down via Don Valley, great parking and restaurants across the road,very quiet area,spotless hotel with nice professional doorman and staff. We have stayed there 5 times this year at 2 days each and will continue.

Positives: Location/parking/staff.

Negatives: Nothing.

Reviewer: Not provided on Thu 03 Sep 2009 rated 8 out of 10.

Hotel is in a quiet area, with some eating locations close by, easy highway access. Hotel is clean, with a very nice lobby. Seemingly well maintained.

Positives: Location was good, hotel was clean and well maintained.

Negatives: Parking was expensive.

Reviewer: Not provided on Thu 14 May 2009 rated 10 out of 10.

Clean, spacious and helpful staff.

Positives: Very close to relative in DVP area.

Negatives: Lot space to park my car, why the charge for parking?

Reviewer: Not provided on Sat 04 Oct 2008 rated 5 out of 10.

Took me 10 minutes to find entrance, construction was major. The construction continued through the night, kept me awake.

Positives: Bed was great and

Negatives: Bar was

Reviewer: Not provided on Tue 09 Sep 2008 rated 6 out of 10.

Location was decent, bed was comfortable. I would not recommend the restaurant, as the food was just adequate and the service lacking.

Positives: The bed was comfortable.

Negatives: The renovations made things confusing.

Reviewer: Not provided on Mon 01 Sep 2008 rated 9 out of 10.

Would stay there again - good price, great comfort, very clean.

Positives: It was very close to the Toronto Centre for the Arts and it was very comfortable.

Negatives: The renovations - although there was no noise to disturb us.

Reviewer: Not provided on Mon 25 Aug 2008 rated 7 out of 10.

The traditional room had no working fan in the bathroom.

Positives: Somewhat family-friendly.

Negatives: Guest services not adequate.

Reviewer: Not provided on Fri 08 Aug 2008 rated 9 out of 10.

We have loved staying at Westins in the past, but it was disappointing to see that it was not up to the usual standards because it was in the process of renovation. Fortunately, the friendly and attentive staff compensated for much of that. I was disappointed also, that the rugs in the rooms were old and stained in areas. If that is changed I wouldn't hesitate to go back. The rooms were spacious and the beds were very comfortable. Getting into Toronto was not inconvenient at all.

Positives: The people and the service were excellent.

Negatives: It was in the process of renovation.

Reviewer: Not provided on Tue 29 Jul 2008 rated 6 out of 10.

It will probably be a four star hotel when it is finished with its construction however at this time would not recommend.

Positives: The bed was very comfortable.

Negatives: The hotel was under construction leaving limited hours in the restaurants and the bar was terrible.

Reviewer: Not provided on Thu 17 Jul 2008 rated 10 out of 10.

Great place and I will definitely stay there again. I would go out of my way to stay there once more.

Positives: Loved everything.

Negatives: Liked it all.

Reviewer: Not provided on Mon 07 Jul 2008 rated 9 out of 10.

Very good location in North York. Should be even better once renovation complete. Pool area needs updating. Overall, a good experience.

Positives: Great location, very nice room.

Negatives: Renovations were going on, pool needs updating.

Reviewer: Not provided on Sun 29 Jun 2008 rated 7 out of 10.

Very nice staff, very nice room, but public areas, particularly carpet, seemed dingy and dirty.

Positives: Large corner room with windows on 2 sides.

Negatives: Lobby carpet seemed dirty.

Reviewer: Not provided on Sun 29 Jun 2008 rated 8 out of 10.

The location of the hotel is on busy street and it is very hard to go in and out. The hotel store is trying to rip us off for the currency exchange - $1 CDN for $0.80 US.

Positives: Nicely decorated room.

Negatives: Poor location -lowest floor.

Reviewer: Not provided on Mon 16 Jun 2008 rated 8 out of 10.

Great location for a quiet time. My husband came with me on this business trip and we both enjoyed our stay.

Positives: Location is in a park like setting-quiet and peaceful.

Negatives: The restaurant rushed us and some of the servers were not friendly.

Reviewer: Not provided on Mon 14 Apr 2008 rated 8 out of 10.

Very nice, clean, comfortable. Got complementary upgrade which was a nice surprise. Bed was extremely comfortable. Would have been nice if the balcony door opened more than 2 inches. Polite staff. good experience.

Positives: Nice Bed.

Negatives: Balcony blocked off.

Reviewer: Not provided on Mon 31 Dec 2007 rated 8 out of 10.

I know it comes with the territory but to be charged for everything like internet and $11 for self parking in a surface lot is annoying. That being said the hotel interior is beautiful with very attractive, well appointed and comfortable rooms. A decent price for the hotel overall, although the lack of an indoor swimming pool decreases the value.

Positives: Very attractive, well laid out room.

Negatives: No indoor swimming pool or Jacuzzi.

Reviewer: Not provided on Fri 30 Nov 2007 rated 9 out of 10.

Fantastic service, the Japanese restaurant is a must! Close to all Toronto areas - we used public transport to get around and it was so easy and efficient. Couple of shopping malls a short bus ride away (bus no 25) - same bus gets you to the Science Centre which is worth a visit. Also have bar / diners in close proximity to hotel if you fancy eating out.

Positives: Good range of restaurants, lovely staff, and easy transport systems nearby.

Negatives: Decor is a tad tired but still looks good for the grade.

Reviewer: Not provided on Tue 18 Sep 2007 rated 8 out of 10.

The hotel is right on the outskirts of Toronto, so not much traffic and very little noise. When staying here pay for the parking yourself ($6) using the machines in the lot. Do not register your car with the front desk, they charge $11 per day. Try to request a floor higher than 4 as the lower floors do not have a view.

Positives: Bed was very comfortable.

Negatives: You have to pay for parking.

Reviewer: Not provided on Thu 06 Sep 2007 rated 8 out of 10.

Very good overall.

Positives: Very nice rooms.

Negatives: No nearby free parking.