Reviews for Best Western Fallsview, Niagara Falls, Ontario
21 reviews, average.
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Overall Rating: 
[ / 10 ]
Date visited: Tue 20 Sep 2011
It is very convenient to the Falls etc but lacked in amenities
Complete review is available from www.mytravelguide.com
Positives: It was close to attractions.
Negatives: The restaurant lacked in food choice and service
Overall Rating: 
[ / 10 ]
Date visited: Mon 22 Aug 2011
Very nice hotel and a great location from the Falls and Clifton Hill.
Complete review is available from www.mytravelguide.com
Positives: Very friendly staff and very helpful.
Negatives: You have to pay for parking even when you are staying at the hotel I think you stay at the hotel for a couple nights you shouldn't have to pay to park.
Overall Rating: 
[ / 10 ]
Date visited: Sun 27 Jun 2010
The parking fee was suppose to be included, as it was described before I booked this stay.
Complete review is available from www.mytravelguide.com
Positives: The location.
Negatives: Parking fee $11.00 per day.
Overall Rating: 
[ / 10 ]
Date visited: Tue 18 Aug 2009
Good for location and price is reasonable, big space on rooms.
Complete review is available from www.mytravelguide.com
Positives: Location.
Negatives: Elevator slow/no AC on hallway/$10 parking for travelers.
Overall Rating: [ / 10 ]
Date visited: Mon 17 Aug 2009
overall very satisfied with Best Western
Complete review is available from www.mytravelguide.com
Positives: hotel was in excellent location
Negatives: I did not request a hotel that's pet friendly, not happy
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
Location [ 9 / 10 ]
Cleanliness [ 6 / 10 ]
Date visited: Fri 15 Aug 2008
Very close to all amenities, front line staff is great and do care about your visit.
Complete review is available from www.mytravelguide.com
Positives: Very friendly and close to attractions.
Negatives: Construction next door.
Overall Rating: 
[ / 10 ]
Staff [ 2 / 10 ]- Location [ 7 / 10 ]
- Cleanliness [ 5 / 10 ]
Date visited: Fri 02 May 2008
The room smelt musky and the shower curtain was moldy. There was a big brown stain in the ceiling tile above the shower! The Coffee Carafe was dirty.
Complete review is available from www.mytravelguide.com
Positives: Good location. 24hr shop.
Negatives: Parking lot is poorly designed and you have to pay 10 dollars.
Overall Rating: [ / 10 ]
Staff [ 3 / 10 ]- Location [ 5 / 10 ]
- Cleanliness [ 3 / 10 ]
Date visited: Tue 09 Oct 2007
I stayed there only 1 night. If I choose this hotel for vacation, I think that I won't stay there more than 2 nights.
Complete review is available from www.mytravelguide.com
Positives: Convenient to places.
Negatives: Hotel does not have refrigerator/microwave.
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 7 / 10 ]
- Cleanliness [ 6 / 10 ]
Date visited: Mon 13 Aug 2007
Not so bad impression. Everything is ok. Rooms and Hotel inside is not so bright. I did not think I would be charged for Parking ($10.0).
Complete review is available from www.mytravelguide.com
Positives: Condominium type Hotel.
Negatives: Not so bad.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Mon 16 Jul 2007
The hotel is very clean and staff members are all very friendly. The location was great and meets my needs.
Complete review is available from www.mytravelguide.com
Positives: Very clean and great, location.
Negatives: Need more elevators.
Overall Rating: [ / 10 ]
- Staff [ 4 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 2 / 10 ]
Date visited: Sun 10 Jun 2007
The only good thing about this hotel was the location and they accepted pets. The room was old and dirty. The Jacuzzi was cold and the staff had no intention of getting it fixed anytime soon. The .....
Complete review is available from www.mytravelguide.com
Positives: Location, pet friendly.
Negatives: Dirty, unprofessional, broken Jacuzzi and sauna, too expensive.
Overall Rating: 
[ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 1 / 10 ]
Date visited: Fri 18 May 2007
Would not ever recommend this place to anybody. This is a motel, not a hotel. My wife and I were tempted to leave the place and better sleep in the car! The hotel was extremely dirty, it was a very .....
Complete review is available from www.mytravelguide.com
Positives: The only thing good of this hotel was the location.
Negatives: Very dirty, terrible view and horrible bad room. It has carpet in the walls! The worst hotel I've ever stayed in my life. Ended up sick of this please.
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 6 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Tue 24 Oct 2006
Best Western was great. The room was so big we couldn't believe we had so much space! The location wasn't ideal to the falls, but it was close enough. Very close to IMAX theatre and casino. Nice pool .....
Complete review is available from www.mytravelguide.com
Positives: The room was huge!
Negatives: Had to wait a long time to check in.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Fri 08 Sep 2006
Very good value.
Complete review is available from www.mytravelguide.com
Positives: Totally convenient to the falls and other restaurants.
Negatives: Parking situation - pretty full - but it worked out.
Overall Rating: [ / 10 ]
- Staff [ 5 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Mon 21 Aug 2006
This hotel is in a good location. Close to the Falls view Casino, the Skylon Tower, Walking distance to the Falls, and a $5.00 dollar cab ride to Clifton Hill. Overall this was a good hotel. Clean .....
Complete review is available from www.mytravelguide.com
Positives: It was in a good location.
Negatives: Slow check in, slow check out, slow service at dinner.
Overall Rating: [ / 10 ]
- Staff [ 5 / 10 ]
- Location [ 6 / 10 ]
- Cleanliness [ 7 / 10 ]
Date visited: Sun 20 Aug 2006
The hotel was clean and the location was OK but it was going to the pool and lobby was too spread out.
Complete review is available from www.mytravelguide.com
Positives: The hotel was centrally located.
Negatives: The hotel was too spread out, the restaurant food was disgusting and the evening staff was not helpful
Overall Rating: [ / 10 ]
- Staff [ 1 / 10 ]
- Location [ 1 / 10 ]
- Cleanliness [ 3 / 10 ]
Date visited: Wed 02 Aug 2006
The guests planning on staying in the Best Western Falls view were treated very poorly from the front desk. Front desk personnel were discourteous and offered very poor customer service. I made .....
Complete review is available from www.mytravelguide.com
Positives: I can't say I liked anything about this hotel.
Negatives: The front desk staff were extremely discourteous and failed to help resolve a problem which ultimately prevented the guest from occupying the room.
Overall Rating: [ / 10 ]
- Staff [ 5 / 10 ]
- Location [ 7 / 10 ]
- Cleanliness [ 5 / 10 ]
Date visited: Sun 23 Jul 2006
The rates we were quoted did not include the other fees which added almost another $100 on top of the rates, there were other families also upset over the final costs, they got you once you're there, .....
Complete review is available from www.mytravelguide.com
Positives: Close to the falls and smoke free.
Negatives: Sauna was broken too many chemicals in indoor pool and pets are allowed in rooms.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Sun 16 Jul 2006
.
Complete review is available from www.mytravelguide.com
Positives: The rooms were clean and well maintained and included a balcony.
Negatives: The hotel charges $10 a day for parking. This should be included in the cost.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Wed 21 Jun 2006
Perfect place for relaxation and entertainment. Across from the new casino easy walk. Wolfgang's rest. Tutu Tucan right across the street wonderful atmosphere and food as well. We had a whirlpool tub .....
Complete review is available from www.mytravelguide.com
Positives: Directly across street from casino
Negatives: Nothing
Overall Rating: [ / 10 ]
- Staff [ 6 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 19 Apr 2006
Superb Location one of Niagara Falls CA pet friendly hotels. Deluxe building is acceptable but regular annex is old, dark, gloomy. Rather pricey for rooms that are not updated. They should not charge .....
Complete review is available from www.mytravelguide.com
Positives: Pet Friendly-Superb Location.
Negatives: Fee for Parking is Absurd-Bar Restaurant understaffed.
Third party review sources
Address and contact details
Best Western FallsviewNiagara Falls
Ontario
L2G2J4
Canada
- (905) 356-0551 ( Telephone )
- 1 800-263-2580 ( Tollfree )