Reviews for Crowne Plaza Hotel, Edmonton, Alberta
20 reviews, average.
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Overall Rating: 
[ / 10 ]
Date visited: Thu 22 Apr 2010
The hotel was great, I didn't want to get out of bed that's how comfy the beds were. We were also traveling with a swim team and the hotel staff was nice enough to dry our towels.
Complete review is available from www.mytravelguide.com
Positives: The beds were really comfortable.
Negatives: The parking was expensive.
Overall Rating: 
[ / 10 ]
Date visited: Mon 11 Jan 2010
Excellent staff; very nice, but old hotel(bathroom had chip in bathtub), have to pay for parking.
Complete review is available from www.mytravelguide.com
Positives: Staff were very nice, free internet(big plus as usually have to pay at the crowne plaza).
Negatives: No free parking, no swimming pool, no ice machine on floors 7 and 9.
Overall Rating: 
[ / 10 ]
Date visited: Thu 11 Jun 2009
We liked it. Only stayed one night, but was a good experience overall.
Complete review is available from www.mytravelguide.com
Positives: Wireless internet.
Negatives: No garbage bags, no bar/mini fridge.
Overall Rating: 
[ / 10 ]
Staff [ 2 / 10 ]
Location [ 5 / 10 ]- Cleanliness [ 5 / 10 ]
Date visited: Mon 25 Aug 2008
The lobby is nice and clean, however the age of the hotel is apparent once you see the rooms (i.e. worn and soiled hallway carpets and old wooden doors with a 1 inch gap between the bottom of the .....
Complete review is available from www.mytravelguide.com
Positives: It is right downtown allowing for quicker trips anywhere in the city.
Negatives: They charge customers for parking over and above the room rate at the end of their stay.
Overall Rating: 
[ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 7 / 10 ]
- Cleanliness [ 5 / 10 ]
Date visited: Sat 26 Jul 2008
Not worth the money. Large roomy room, free coffee machine (actually decent coffee); free internet was a bonus (brought my own cable). Great location to LRT and restaurants. Downtown is kind of dead .....
Complete review is available from www.mytravelguide.com
Positives: Convenient to the metro; good views from the room.
Negatives: Grungy and old fashioned lobby and hallways.
Overall Rating: [ / 10 ]
Staff [ 10 / 10 ]- Location [ 10 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Tue 22 Jul 2008
Have stayed here several times and never been disappointed in the cleanliness of the rooms or by the staff. It could use some upgrades and renovations (some things have gotten a little well-used) but .....
Complete review is available from www.mytravelguide.com
Positives: Free parking in basement, free breakfast on weekends.
Negatives: Elevator to garage dirty and smelly.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 6 / 10 ]
- Cleanliness [ 6 / 10 ]
Date visited: Sun 27 Apr 2008
I liked the hotel very good service! And as well very friendly staff.
Complete review is available from www.mytravelguide.com
Positives: Friendly staff.
Negatives: Room wasn't the cleanest.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Sun 20 Apr 2008
The hotel was beautiful and clean. It is close to the mall, good location. However the bed was really uncomfortable, so much so, we had sore backs the next day. We tossed and turned all night and .....
Complete review is available from www.mytravelguide.com
Positives: Nice view, close to mall, clean.
Negatives: The bed was very uncomfortable because it was so hard! Did not get much sleep.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Thu 17 Jan 2008
The good: 1) The bed is comfortable and the sleep aid program with the CD and the lavender linen spray were nice touches. 2) A printed list of the TV channels. Simple yet helpful! 3) The fitness room .....
Complete review is available from www.mytravelguide.com
Positives: The fitness room is great. Probably best hotel gym in the city.
Negatives: The decor of the rooms and the hotel in general is extremely outdated!
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Tue 04 Dec 2007
The hotel staff was so very willing to assist with our requests and went out of their way to accommodate us. They had 3 huge weddings to look after and still, they were calm, friendly and fantastic! .....
Complete review is available from www.mytravelguide.com
Positives: Very helpful with every request.
Negatives: Nothing.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 5 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Sun 04 Nov 2007
This hotel is close to other hotels in the area but is too far away from the West Edmonton Mall (if you intend to go there). The hotel was very clean and the staff was great!
Complete review is available from www.mytravelguide.com
Positives: The staff was amazing!
Negatives: The food at the restaurant was cold.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Wed 10 Oct 2007
Found the hotel needs serious upgrades, my bathtub was peeled 2 layers, rug was clean but stained lovely location but lets keep up with the times and hotels around you.
Complete review is available from www.mytravelguide.com
Positives: Beautiful view and access to everything.
Negatives: Very dated with the bathrooms and stains etc and where did the fridges go?
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 30 Aug 2006
Other than the window thing, the hotel was quite nice for a couple not for a family. They could not accommodate the family i.e., there was a room with a king size bed available. So I am not sure .....
Complete review is available from www.mytravelguide.com
Positives: The bed was very comfortable.
Negatives: We were 8 stories up, the window opened and there was no screen or safety measure of any kind.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 7 / 10 ]
Date visited: Fri 25 Aug 2006
Overall satisfactions with friendly staffs and clean environment. Convenient location and easy access to town and shopping mall. The gift shop located at the hotel was closed whole day.
Complete review is available from www.mytravelguide.com
Positives: Nice and friendly staff. Clean room.
Negatives: Paid parking at basement. Refilled only one pack of coffee .
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Fri 07 Jul 2006
Over all we thought the hotel service was gracious and the location was great for our needs.
Complete review is available from www.mytravelguide.com
Positives: The concern of the hotel for quietness and sleep concerns.
Negatives: The parade & elevator was in very poor shape & dirty.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Sat 17 Jun 2006
Great location downtown. The staff was friendly and helpful. The rooms are spacious, modern and clean. Wireless high speed Internet was great. The only thing wrong with this hotel was the filthy .....
Complete review is available from www.mytravelguide.com
Positives: Great location, friendly Staff.
Negatives: The carpet in the elevator from the parking garage is disgusting, very bad first impression.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Thu 25 May 2006
I would highly recommend this hotel for the weary, burnt out leisure guest trying to get away from the madness of the world. We were treated superbly and the beautiful feather down duvets were so .....
Complete review is available from www.mytravelguide.com
Positives: I really liked walking into my room with a valley view and a neat sleep program (CD, lavender spray, blind fold) for good sleeping.
Negatives: The elevators are really weird and dingy - esp. in parking area. I also don't like paying for parking.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Sun 08 Jan 2006
Great place to stay for a relaxing, quiet get-away.
Complete review is available from www.mytravelguide.com
Positives: Comfort of the bed, darkness curtains provided, view.
Negatives: Can not think of anything.
Overall Rating: [ / 10 ]
- Staff [ 3 / 10 ]
Location [ 4 / 10 ]- Cleanliness [ 8 / 10 ]
Date visited: Wed 14 Sep 2005
There was a blonde girl with glasses who worked there showed a long face all the time. Tourists pay to stay at the hotel and deserve better service. Smiles should be free!
Complete review is available from www.mytravelguide.com
Positives: Convenient, close to downtown Edmonton, restaurants and shops within walking distance.
Negatives: Hard to find, staff at front desk could be more courteous to tourists requesting service and/or help.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Mon 18 Jul 2005
Beautiful room. Amazing view. No fridge?
Complete review is available from www.mytravelguide.com
Positives: Gorgeous View!!!
Negatives: We couldn't stay longer!
Third party review sources
Address and contact details
Crowne Plaza HotelEdmonton
Alberta
T5J 1N7
Canada
- (780) 428-6611 ( Telephone )