Reviews for The Westin Edmonton, Edmonton, Alberta
23 reviews, average.
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Overall Rating: 
[ / 10 ]
Date visited: Tue 06 Sep 2011
Nice, high end modern comfortable hotel. Fantastic bed and great shower! Free parking in the underground parking was very convenient too.
Complete review is available from www.mytravelguide.com
Positives: Very comfortable room with nice view.
Negatives: Check in process took a bit long.
Overall Rating: 
[ / 10 ]
Date visited: Sat 06 Aug 2011
Standard Westin hotel on the lower end of the scale, for the category.
Complete review is available from www.mytravelguide.com
Positives: Very clean.
Negatives: Work on an elevator and window wash scheduled for the week.
Overall Rating: 
[ / 10 ]
Date visited: Mon 25 Apr 2011
Forget the joint. It's for bums with too much money.
Complete review is available from www.mytravelguide.com
Positives: View.
Negatives: No Ice.
Overall Rating: 
[ / 10 ]
Date visited: Sat 04 Dec 2010
We were in Edmonton for a short stay, wanting to do a bit of shopping and relaxing. The Westin was very classy, the staff made us feel welcome and pampered - even just checking in! The room was very .....
Complete review is available from www.mytravelguide.com
Positives: Subdued elegance; excellent staff from the doorman to the room service delivery person, the front desk and the porter.
Negatives: The tub was old and shallow.
Overall Rating: [ / 10 ]
Date visited: Tue 17 Aug 2010
Great hotel in downtown Edmonton. It's within a block of the subway, and convenient to walk to the mall or downtown stores. Well appointed room; comfortable beds and down pillows. Free Starbucks .....
Complete review is available from www.mytravelguide.com
Positives: Convenient location and great room.
Negatives: The hotel charged a parking fee.
Overall Rating: [ / 10 ]
Date visited: Sun 15 Aug 2010
Excellent all around, but eat somewhere else.
Complete review is available from www.mytravelguide.com
Positives: Great looking, beautiful location.
Negatives: Bit of calcium buildup in shower, TV though high definition looked hideous thanks to poor hookups, dining area had insane pricing on dishes.
Overall Rating: 
[ / 10 ]
Date visited: Wed 09 Sep 2009
Never had a problem with any stay at this hotel until the last trip. A 75 dollar parking ticket slapped on the windshield not 30 minutes after paying for parking at the front desk. Staff still took .....
Complete review is available from www.mytravelguide.com
Positives: Overall, the hotel is comfortable, and not just for the Starwood Preferred Guest rooms.
Negatives: They don't register your car for parking in a timely manner, which results in unwanted parking tickets from the authority.
Overall Rating: [ / 10 ]
Date visited: Thu 03 Sep 2009
It was an overall pleasant experience.
Complete review is available from www.mytravelguide.com
Positives: The Westin has been one of the nicer hotels in Edmonton for many years, it has a stable reputation.
Negatives: The cost of parking should be included in hotel stays downtown, to compete with the rural ones.
Overall Rating: [ / 10 ]
Date visited: Wed 29 Apr 2009
Extremely clean and well laid out hotel rooms. There was a convention at the hotel yet we did not feel affected except for a longer wait for elevators to arrive. Internet service is extra - that .....
Complete review is available from www.mytravelguide.com
Positives: Hotel personnel had excellent service attitude.
Negatives: Valet parking extra, internet extra.
Overall Rating: [ / 10 ]
Date visited: Mon 20 Apr 2009
The hotel met all expectations except for the microwave and fridge not being in the room. With a younger child, it's hard not to have these in the room. The hotel was gorgeous, and very attractive to .....
Complete review is available from www.mytravelguide.com
Positives: It was an amazing looking hotel, and seemed very upscale.
Negatives: There was no fridge or microwave in the room.
Overall Rating: [ / 10 ]
Date visited: Fri 28 Nov 2008
Hotel is in a decent spot downtown, a little bit far from the West End Mall. Service was great and the people were very helpful. The rooms are very nice and the beds are extremely comfortable. Also, .....
Complete review is available from www.mytravelguide.com
Positives: The service was great and the rooms were very nice.
Negatives: The valet guys are very rude and housekeeping showed up extremely early and then did not show up at all.
Overall Rating: [ / 10 ]
Date visited: Mon 22 Sep 2008
NA
Complete review is available from www.mytravelguide.com
Positives: Good bed, modern decoration in room.
Negatives: Shortage of places to eat,
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Sun 14 Sep 2008
Well appointed, well maintained, friendly staff & environment in downtown Edmonton close to good restaurants and a scenic view of the river valley. Great place to stay.
Complete review is available from www.mytravelguide.com
Positives: Well appointed, well maintained, friendly staff & environment.
Negatives: Nothing.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Mon 01 Sep 2008
Perfect hotel. I paid $26 parking/day and $11 internet.
Complete review is available from www.mytravelguide.com
Positives: Location, cleanliness.
Negatives: Internet fees and valet parking fees.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Fri 29 Aug 2008
Very good service and good atmosphere.
Complete review is available from www.mytravelguide.com
Positives: Location & service.
Negatives: Nothing.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Thu 28 Aug 2008
Overall a pleasant experience. Beds are absolutely wonderful.
Complete review is available from www.mytravelguide.com
Positives: I loved the beds.
Negatives: Prices were too high on the room service menu.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Tue 26 Aug 2008
Great hotel, very friendly staff. Only hotel I have ever been to that has a 24 hour gym, pool, and sauna. Everything is of high quality in the room, LCD TV's, mini-bar. A downside is that the price .....
Complete review is available from www.mytravelguide.com
Positives: The beds are great, very comfortable - toiletries are best of any hotels, pool/sauna/gym stays open 24/7.
Negatives: Parking is very expensive.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
Location [ 7 / 10 ]- Cleanliness [ 9 / 10 ]
Date visited: Mon 18 Aug 2008
Hotel very clean and friendly, Loved everything except the fact of not having free internet that lesser stars have for free.
Complete review is available from www.mytravelguide.com
Positives: Friendly.
Negatives: No free wireless internet.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Sat 16 Aug 2008
I don't think this hotel should be considered a 4 star but it was nice nonetheless. The location is nice if you want to explore downtown Edmonton.
Complete review is available from www.mytravelguide.com
Positives: The location was nice.
Negatives: The hotel room wasn't quite as nice as I had expected.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 6 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Fri 01 Aug 2008
Overall I would have to say it was a pleasant experience dealing with the staff. I am not rich by no means and was still treated respectably.
Complete review is available from www.mytravelguide.com
Positives: Fast service.
Negatives: Did not really like the location.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 30 Jul 2008
The hotel is very clean and modern.
Complete review is available from www.mytravelguide.com
Positives: Clean.
Negatives: Had to pay for parking, when returned late at night parking lot was full.
Overall Rating: [ / 10 ]
Staff [ 5 / 10 ]- Location [ 6 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Mon 21 Jul 2008
Room was comfortable. Ice maker outside room caused vibrations and noise in room all night, resulting in an unrestful sleep. Hotel parking was full before 9 pm so we had to park in a lot behind the .....
Complete review is available from www.mytravelguide.com
Positives: Location, room amenities.
Negatives: Parking - had to park behind the hotel in surface lot even though my husband is handicapped.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Thu 17 Jul 2008
My only complaint was there was no indication of a parking fee and the fee ($24/night) was not mentioned by the front desk staff when I checked in and gave them my plate number and vehicle info.
Complete review is available from www.mytravelguide.com
Positives: Very clean and modern. Very comfortable bed.
Negatives: $24/night parking fee. Wasn't advised of this at check-in.
Third party review sources
Address and contact details
The Westin EdmontonEdmonton
Alberta
T5J 0N7
Canada
- (780) 426-3636 ( Telephone )