Reviews for Four Points By Sheraton, Thorold, Ontario
19 reviews, average.
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Overall Rating: 
[ / 10 ]
Date visited: Tue 23 Aug 2011
Very pleased - will stay there again - great location for Niagara Falls visitors.
Complete review is available from www.mytravelguide.com
Positives: Clean.
Negatives: Location was tough to find - it sits behind another building and parking lot needs more lights.
Overall Rating: 
[ / 10 ]
Date visited: Fri 25 Jun 2010
The hotel was very nice and was a good value, especially since I booked our stay early. Having the pull-out couch was handy for an older child. Also, the microwave and refrigerator is handy for .....
Complete review is available from www.mytravelguide.com
Positives: This hotel was very up-to-date and clean - all the rooms are suites.
Negatives: It was located in a out-of the way area, difficult to locate at night.
Overall Rating: 
[ / 10 ]
Date visited: Tue 27 Apr 2010
The hotel was great and the staff was wonderful. It was like a condo. My problem is with the extra billing by the hotel which I assume will be resolved. It was very inconvenient and time consuming to .....
Complete review is available from www.mytravelguide.com
Positives: Everything.
Negatives: No coffee in lobby. No complimentary breakfast.
Overall Rating: 
[ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Sat 06 Sep 2008
The room was clean and spacious. The hallways were also spacious.
Complete review is available from www.mytravelguide.com
Positives: Lots of space and clean room.
Negatives: Nothing negative on this trip.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
Location [ 6 / 10 ]- Cleanliness [ 9 / 10 ]
Date visited: Tue 26 Aug 2008
The hotel was very nice and clean and the workers were very friendly. We had a blast.
Complete review is available from www.mytravelguide.com
Positives: It was a very nice looking hotel.
Negatives: We had gone to see Niagara falls and it was kind of far.
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
Location [ 4 / 10 ]- Cleanliness [ 7 / 10 ]
Date visited: Mon 25 Aug 2008
Hotel was clean, nice for a short stay. Staff was mostly polite. About a 15 min drive from Niagara Falls.
Complete review is available from www.mytravelguide.com
Positives: Location to Niagara Falls.
Negatives: Some staff in lounge area are not polite.
Overall Rating: [ / 10 ]
Date visited: Sat 23 Aug 2008
We thoroughly enjoyed our stay here. Friendly, efficient, and helpful staff. The suite layout was good with the sleeping area separate from the living space. Beautiful hotel and excellent staff.
Complete review is available from www.mytravelguide.com
Positives: Excellent service.
Negatives: Nothing.
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Tue 05 Aug 2008
Overall I would highly recommend this hotel to anyone and I would stay there again. The price was great compared to hotels right near Niagara Falls. The location was only minutes away from .....
Complete review is available from www.mytravelguide.com
Positives: Friendly staff frees WiFi, clean, comfortable beds, close to attractions.
Negatives: The restaurant food was extremely poor, no hot tub. Shuttle service was limited.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 07 Nov 2007
My 2 star experiences were not good.
Complete review is available from www.mytravelguide.com
Positives: Didn't spend enough time to comment.
Negatives: Nothing stands out.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Sun 14 Oct 2007
Overall, excellent experience.
Complete review is available from www.mytravelguide.com
Positives: The skylight in the rooms on the 4th floor, courteous staff, large suite with fridge and microwave, living room separate.
Negatives: Needs a coffee shop for espresso.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Sun 16 Sep 2007
Highly recommend this hotel. Excellent quality, excellent service.
Complete review is available from www.mytravelguide.com
Positives: Unexpectedly large room with separate living area. Clean, nicely appointed.
Negatives: Restaurant food was less favorable considering quality of hotel.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Fri 14 Sep 2007
Good service, clean and comfortable, well appointed rooms. Excellent rooms, especially for business travel. Better quality than expected.
Complete review is available from www.mytravelguide.com
Positives: Large sized rooms, clean and well appointed.
Negatives: Restaurant food was less favorable considering quality of hotel.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Tue 21 Aug 2007
With the exception of the restaurant, which in general is nice to have on site but the service was terrible, this hotel was excellent! The receptionists at the desk were very helpful and friendly. .....
Complete review is available from www.mytravelguide.com
Positives: Hotel guest services were awesome. Hotel was very nice and clean. Would stay again.
Negatives: Restaurant was not good. Took over an hour to get our food and it was cold. Service was poor.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Tue 14 Aug 2007
This hotel was very clean and the room was roomy and comfortable. It far exceeded our expectations. The next time we go to Niagara Falls we plan to bring our children and stay in this hotel.
Complete review is available from www.mytravelguide.com
Positives: It was clean. Staff was very helpful and friendly. We loved it. It should be a 5 star hotel.
Negatives: We loved it!
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 25 Jul 2007
Overall, a great place to stay for the money.
Complete review is available from www.mytravelguide.com
Positives: Clean facility, friendly, helpful staff. Great dining room staff.
Negatives: The food left a lot to be desired. The staff was great but not the food.
Overall Rating: [ / 10 ]
- Staff [ 4 / 10 ]
- Location [ 6 / 10 ]
- Cleanliness [ 7 / 10 ]
Date visited: Fri 20 Jul 2007
We stayed here for a friends wedding. The food at breakfast was reasonable. The service was fine. In all it was a reasonable place to stay.
Complete review is available from www.mytravelguide.com
Positives: Reasonable room size.
Negatives: Did not have central AC - had unit in each room.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 6 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Tue 29 May 2007
Loved our stay the four points Sheraton suites in thyroid. Clean sheets, comfortable bedding. Excellent!
Complete review is available from www.mytravelguide.com
Positives: The rooms were spacious and the beds were great.
Negatives: The location was a bit remote. But not excessively.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Fri 03 Nov 2006
Very nice suite hotel but finding it can be a slight pain - after having driven into the Brock university campus and out again and finding the correct street, I drove right past the hotel due to .....
Complete review is available from www.mytravelguide.com
Positives: It's very quiet.
Negatives: Two bulbs burned out in lamps & most of the lamps + radio etc in the room were unplugged?
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 6 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Tue 17 Oct 2006
This is a pretty hotel with comfortable suites. Clean and easily accessible to the highway.
Complete review is available from www.mytravelguide.com
Positives: Good staff. Great beds. Nice size mini-suite style rooms.
Negatives: Lousy restaurant.
Third party review sources
Address and contact details
Four Points By SheratonThorold
Ontario
L2V 4Y6
Canada
- (905) 984-8484 ( Telephone )