Reviews for Four Points By Sheraton, Kingston, Ontario
20 reviews, average.
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Overall Rating: 
[ / 10 ]
Date visited: Wed 15 Oct 2008
As a family, we wanted to discover Kingston. The Sheraton, Four Seasons, worked out perfectly, as it is centrally located in downtown Kingston, Ontario. We parked our car and did not have to use it .....
Complete review is available from www.mytravelguide.com
Positives: The room was clean, beds were extremely comfortable and the location was perfect.
Negatives: The decor looks like it was getting a little old, but they will be remodeling this year.
Overall Rating: 
[ / 10 ]
Staff [ 10 / 10 ]- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Thu 07 Aug 2008
In general the hotel has clean facilities, a good location and comfortable room.
Complete review is available from www.mytravelguide.com
Positives: Friendly receptionist- clean facilities-good location.
Negatives: It is good to have refrigerator in the room, welcoming basket, shower cap and toothpaste in the washroom and movie is expensive.
Overall Rating: [ / 10 ]
Staff [ 8 / 10 ]- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 23 Jul 2008
Very nice place to stay on a budget when traveling for business or pleasure. Its central location means that you are within walking distance of the water, Queens University, shopping and very nice .....
Complete review is available from www.mytravelguide.com
Positives: The low hassle check out and the ability to use your room card for both vending machines and the parking garage - this meant no searching for change!
Negatives: The hotel restaurant closed very early, 11pm on a Friday night and room service was not available after this time either.
Overall Rating: 
[ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 8 / 10 ]
Cleanliness [ 7 / 10 ]
Date visited: Tue 08 Jul 2008
While the staff is very friendly and helpful, the hotel was no better than an economy option. The decor in the public spaces (lobby and halls) was no better than an old-age home. The beds were .....
Complete review is available from www.mytravelguide.com
Positives: Staff was very friendly.
Negatives: It was very poor decor, aged and not in any way upscale.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Wed 06 Feb 2008
Good hotel, good location, plenty of restaurants nearby, clean, quick & professional service.
Complete review is available from www.mytravelguide.com
Positives: Location, cleanliness.
Negatives: Not willing to book a block of rooms for team travel.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 7 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Thu 01 Mar 2007
This was my first time staying at this hotel, and I had mixed reviews. The hotel itself had great accommodations, very clean rooms, and comfortable beds. The underground parking garage was having .....
Complete review is available from www.mytravelguide.com
Positives: Comfortable rooms, great views.
Negatives: Room service was very poor.
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 7 / 10 ]
- Cleanliness [ 7 / 10 ]
Date visited: Thu 02 Nov 2006
Clean, nice hotel in a good location. Staff were friendly and the check in was simple for a small town hotel. There was no form of express check in, so during peak periods a long wait to check in .....
Complete review is available from www.mytravelguide.com
Positives: It was clean, staff was friendly.
Negatives: Parking was awful and hotel was far too expensive.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Wed 01 Nov 2006
Checked-in midday, friendly service gave me a king bed, didn't use any hotel amenities as we were very tired. Bed had very nice duvet, and complimentary water but I think that¿s because we were Star .....
Complete review is available from www.mytravelguide.com
Positives: Location, Comfy bed, very clean, good value on parking.
Negatives: Nothing, the hotel met my expectations.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 5 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 01 Nov 2006
Excellent overall, have stayed here twice and was impressed both times.
Complete review is available from www.mytravelguide.com
Positives: Excellent rooms, very clean & comfortable, free internet.
Negatives: A bit awkward to get to from the highway.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Tue 05 Sep 2006
This hotel was extremely clean, had helpful staff, was conveniently centrally located, and had reasonable rates.
Complete review is available from www.mytravelguide.com
Positives: Extremely clean; helpful staff; centrally located; reasonable rate.
Negatives: N/A
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Sun 27 Aug 2006
Great hotel close to the water. Within walking distance were every kind of dining experience you would want to have: German, Italian, Greek, Japanese, and tex-mex. Afternoon walking was just great. .....
Complete review is available from www.mytravelguide.com
Positives: Room were large and very comfortable. We loved the pillows and the mattress. Much like I have a home. We slept beautifully. Air conditioning quiet.
Negatives: We had to paid $7 dollars a day to park. Electronic parking with room key didn't always work.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Fri 25 Aug 2006
It was very comfortable and fresh and clean, and very conveniently located in the water front area of Kingston.
Complete review is available from www.mytravelguide.com
Positives: Very helpful when we had a problem.
Negatives: I felt the beds were not firm enough.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Mon 21 Aug 2006
Four Points Sheraton is located in the quaint town of Kingston, and only a short walk to the waterfront where you can enjoy the beautiful view and walk around town as well. The hotel is very well .....
Complete review is available from www.mytravelguide.com
Positives: Sheraton always makes you feel like a good customer and is always very gracious and attentive.
Negatives: We were traveling with small children and felt we had to be quiet (which is sometimes hard with little kids!)
Overall Rating: 
[ / 10 ]
Staff [ 2 / 10 ]- Location [ 8 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Tue 15 Aug 2006
The hotel is fine. We were treated as an inconvenience by security, who wanted to lock up the sauna early simply because we were the only two left in there. They also told me my credit card (a US .....
Complete review is available from www.mytravelguide.com
Positives: Clean, comfortable room, good sauna.
Negatives: Front Desk tried to bill us twice; fitness area closed earlier than promised.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Tue 15 Aug 2006
Very nice hotel with great beds and bedding. (Big comfy pillows and duvets.) Only had appetizer and salad at the restaurant (which we took as carry out to our room) but both were really good. Great .....
Complete review is available from www.mytravelguide.com
Positives: Very comfortable beds, big pillows, good shower.
Negatives: Had to pay extra for parking, no complementary breakfast.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Mon 31 Jul 2006
I would recommend this hotel to everyone going to Kingston.
Complete review is available from www.mytravelguide.com
Positives: Room was fantastic. Beds were very comfortable.
Negatives: The pool was closed until over 3 hours after we checked in.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 10 May 2006
The Four Points Hotel is not that easy to locate - mostly due to construction on three of the four surrounding streets. Although not the new kid on the block, its rooms are very clean, tastefully .....
Complete review is available from www.mytravelguide.com
Positives: Clean and quiet, comfortable beds, helpful, friendly staff.
Negatives: Tiny toilets - not high enough; hard to maneuver car in underground parking lot and to figure out how to activate "exit' gate.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Sun 23 Apr 2006
This is a good hotel for business travelers. There are computer hook-ups in the room and it is very centrally located. There is a gym and swimming pool on the fourth floor of the hotel. The staff and .....
Complete review is available from www.mytravelguide.com
Positives: Friendly staff and great location - very central.
Negatives: It was all good.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Thu 16 Mar 2006
Exceeded expectations for the hotel. Fairly new, comfortable beds and kept clean, so it is still very fresh. Great downtown location, good natured staff. Two restaurants, decent pool and exercise .....
Complete review is available from www.mytravelguide.com
Positives: Very friendly and helpful staff. Clean. Comfortable.
Negatives: Was told a crib was in the room already, but it wasn't, but the crib wasn't needed in the end anyway.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Tue 07 Mar 2006
Overall, the hotel was in a very convenient location (near the university, downtown, and the lake). The decorations of the lobby were very nice and elegant. The staff was friendly. The rooms were .....
Complete review is available from www.mytravelguide.com
Positives: The room was spacious, clean, and had internet excess. It also had a nice view.
Negatives: The room did not have a fridge.
Third party review sources
Address and contact details
Four Points By SheratonKingston
Ontario
K7L 3B1
Canada
- (613) 544-4434 ( Telephone )