Reviews for Hyatt Regency, Calgary, Alberta
25 reviews, average.
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Overall Rating: 
[ / 10 ]
Date visited: Tue 16 Aug 2011
Great hotel really fancy loved the location and staff, would stay here again, but please keep in mind there is a 25 $ extra charge for parking.
Complete review is available from www.mytravelguide.com
Positives: Great location pretty fancy hotel friendly staff.
Negatives: Please keep in mind the 25 bucks extra for parking.
Overall Rating: [ / 10 ]
Date visited: Mon 24 Jan 2011
This is well worth the stay - great for anyone with meetings in the downtown core of Calgary, rooms are beautiful, service is excellent.
Complete review is available from www.mytravelguide.com
Positives: Great location, great room, excellent check in (automated) and check out.
Negatives: $25 a day for parking.
Overall Rating: [ / 10 ]
Date visited: Wed 19 Jan 2011
The hotel was perfectly located, clean, staff were extremely friendly, and the room was quite comfortable.
Complete review is available from www.mytravelguide.com
Positives: The location was perfect, the room was clean, and the staff were very friendly.
Negatives: The hotel was a little overpriced through incedentals, ei. wireless internet, local phone calls
Overall Rating: 
[ / 10 ]
Date visited: Thu 23 Sep 2010
Public areas of this hotel were lovely. The furniture in our room, however, was worn and damaged.
Complete review is available from www.mytravelguide.com
Positives: Fantastic lobby and lounge.
Negatives: The room had lots of wear and tear in the furniture.
Overall Rating: 
[ / 10 ]
Date visited: Fri 10 Sep 2010
Excellent location, upscale with very friendly and helpful staff.
Complete review is available from www.mytravelguide.com
Positives: Room clean.
Negatives: No kettle or fridge, parking expensive.
Overall Rating: [ / 10 ]
Date visited: Sun 22 Aug 2010
Staff were extremely welcoming. Anticipating guest needs even before a request was made. Everyone was willing to go out of there way to offer assistance. Hotel was clean and well maintained.
Complete review is available from www.mytravelguide.com
Positives: Every staff member encountered was professional and provided the highest level of service. Very attentive to guest needs.
Negatives: Style and decor of lobby was dated.
Overall Rating: [ / 10 ]
Date visited: Tue 10 Aug 2010
My husband and I stayed here for a romantic night away. The staff in the restaurant were excellent and were relaxed as they could tell what we were there for. Food was excellent. Bed was super comfy. .....
Complete review is available from www.mytravelguide.com
Positives: Amazing staff! The front desk was outstanding!
Negatives: Parking at the hotel was pricey.
Overall Rating: [ / 10 ]
Date visited: Sun 11 Jul 2010
Housekeeping a little slack. When we arrived in our room we found a half full beer bottle and a glass behind the window curtain, We also had no cups or glasses.Front desk sent someone up right away .....
Complete review is available from www.mytravelguide.com
Positives: Great location, fitness centre open 24 hours,attractive modern room.
Negatives: Internet should not cost extra and pool closed at 10 pm.
Overall Rating: 
[ / 10 ]
Date visited: Thu 18 Feb 2010
Location was good. The hotel did not have any local information about Calgary or the city. The room did not have a guide book or phone book. The hotel did not have a concierge (Saturday night). The .....
Complete review is available from www.mytravelguide.com
Positives: Location.
Negatives: No local information available dinner suggestions or brochures about the city.
Overall Rating: 
[ / 10 ]
Date visited: Wed 22 Jul 2009
Overall a beautiful hotel with outstanding rooms and good service. The resturants and lounges are top notch, if not a little expensive.
Complete review is available from www.mytravelguide.com
Positives: Beautiful rooms
Negatives: Parking was an additional $25 a night on top of the room fees.
Overall Rating: [ / 10 ]
Date visited: Tue 14 Jul 2009
When I arrived, the doorman asked if I needed my vehicle during my stay. Since I did not,<BR/>suggested the lower priced self park.<BR/>Check in at the front desk was quick and my bags were in my .....
Complete review is available from www.mytravelguide.com
Positives: The doorman and concierge were great.
Negatives: Nothing.
Overall Rating: [ / 10 ]
Date visited: Wed 01 Apr 2009
I was very pleased with my stay at this hotel. It had the most comfortable bed I have ever slept in. Close to many amenities. I would definitely stay there again.
Complete review is available from www.mytravelguide.com
Positives: This hotel was very clean and close to many amenities.
Negatives: Spa and room service was very expensive but expected at this type of hotel.
Overall Rating: [ / 10 ]
Date visited: Wed 28 Jan 2009
Good - Hotel was very nice. Centrally located, close to shopping and restaurants. Bathroom in our room was very spacious. Bad - beds were small, they were only doubles. Parking is extra and very .....
Complete review is available from www.mytravelguide.com
Positives: Location, central, close to restaurants, transportation and shopping.
Negatives: Parking was a big shock it is extra and very expensive.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Wed 10 Sep 2008
The hotel is in a great part of town and convenient for shopping and dining. The room is not big and amenities are only standard, but the room feels new and relatively clean. The gym, pool, Jacuzzi .....
Complete review is available from www.mytravelguide.com
Positives: Gym and pool has panoramic view of Calgary.
Negatives: Television is old, toiletries are not good.
Overall Rating: 
[ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Wed 10 Sep 2008
Our room were small and has a smell. No exhaust fan in the bathroom so it stinks when someone is using it. Not what I expected from a four star hotel. Not recommended for a family that's traveling.
Complete review is available from www.mytravelguide.com
Positives: Close to shops.
Negatives: Rooms are small, no microwave, no fridge in the room.
Overall Rating: [ / 10 ]
Staff [ 2 / 10 ]- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Thu 04 Sep 2008
I was extremely disappointed with this hotel. We were told that they would have a room for us in 1/2 an hour, after coming back they tried again to give me the 16th floor, so after 2 more hours they .....
Complete review is available from www.mytravelguide.com
Positives: Large bathroom.
Negatives: NA.
Overall Rating: 
[ / 10 ]
- Staff [ 2 / 10 ]
- Location [ 8 / 10 ]
Cleanliness [ 1 / 10 ]
Date visited: Wed 03 Sep 2008
The room was so dusty that if I had asthma there would be no way I could have stayed in that room. Even the bathroom counter had not been cleaned. The TV was so archaic that I couldn't even plug in .....
Complete review is available from www.mytravelguide.com
Positives: The bathroom was nice and roomy. The pool area was very pleasing atmosphere.
Negatives: The room was not clean by any means.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Tue 02 Sep 2008
Grand, contemporary hotel, conveniently located downtown next to many eateries/pubs.
Complete review is available from www.mytravelguide.com
Positives: Modern, friendly, clean, grand, classy.
Negatives: It did not have an espresso stand/coffee barista.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Tue 02 Sep 2008
Great hotel if you want to stay in downtown Calgary. Direct access to shopping on 8th Ave, with no cars and direct access to Sky Train, if needed.
Complete review is available from www.mytravelguide.com
Positives: Great location in downtown area.
Negatives: Charges for wireless internet, should be free.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Sun 31 Aug 2008
Very conveniently located but the there are a lot of extras that such as local calls, parking and internet that are not included and quite pricey.
Complete review is available from www.mytravelguide.com
Positives: Very friendly staff.
Negatives: Parking, local calls and internet was extra and expensive.
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Sun 24 Aug 2008
Rooms a bit tired. Check in staff very friendly, concierge very sketchy.
Complete review is available from www.mytravelguide.com
Positives: Location.
Negatives: Concierge not very knowledgeable.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 13 Aug 2008
I was very pleased with this hotel. The staff was excellent and the room was very comfortable. I've stayed at other upscale hotels in Calgary and the Hyatt is above or on par with most of those. The .....
Complete review is available from www.mytravelguide.com
Positives: Very comfortable beds.
Negatives: Television could be updated.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 13 Aug 2008
Although food and drinks were expensive, they were both well worth it and the service was the best I have had in many, many business trips. Room was updated and clean, clean, clean. Everything from .....
Complete review is available from www.mytravelguide.com
Positives: All around pleasant attitude of everyone.
Negatives: Air conditioner needs to blow more cold air in such hot weather!
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Sun 10 Aug 2008
A very nice hotel in the heart of Calgary. Located on a friendly walking mall with lots of restaurants.
Complete review is available from www.mytravelguide.com
Positives: The location is excellent - across the street from a wonderful museum.
Negatives: Had to pay for parking - I hate that.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Thu 07 Aug 2008
This hotel delivers what you would expect from a 4 star Hyatt. Great location right downtown. Staff was great, helpful, even funny when my daughter checked in wearing her oil field gear. Nice pool .....
Complete review is available from www.mytravelguide.com
Positives: No extra fees or charges. Great staff.
Negatives: Gouging for internet access.
Third party review sources
Address and contact details
Hyatt RegencyCalgary
Alberta
T2G 5P6
Canada
- (403) 717 1234 ( Telephone )