The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Reviewer: Not provided on Tue 07 Sep 2010 rated 8 out of 10.
Hotel was clean, staff was friendly, room spacious and clean. Beds squeaked. Food was just OK, the Sheraton on the Falls had a better breakfast. View was good, but others have a better view of the falls.
<BR/>
Positives: Staff.
Negatives: Beds squeaked and
Reviewer: Not provided on Mon 06 Sep 2010 rated 7 out of 10.
Hotel is dated and in need of a renovation and Internet service should be free.
Positives: Liked the location, quite, safe and easy access to auto.
Negatives: $15 for Internet service and $20 for parking.
Reviewer: Not provided on Mon 30 Aug 2010 rated 9 out of 10.
Fantastic overall, great view, great restaurant (breakfast and dinner).
Positives: Room was beautiful, modern, comfortable and great beds and pillows!
Negatives: Although overlooking the falls it's a 20 minute walk to get to them.
Reviewer: Not provided on Mon 16 Aug 2010 rated 10 out of 10.
This hotel made our stay worth the while, we had a breathtaking view on the 27th floor, the kids loved it. The package we got with Priceline included breakfast for 2 adults and free for kids under 4 made things easier and cheaper for us in the long run.
Positives: The view after the 25th floors are amazing! Anything bellow is Ok. Don't book for the 24th, you'll miss out on the view (my sister had that room).
Negatives: $20 per day for parking. However, most hotel charge extra for parking, so go figure.
Reviewer: Not provided on Sat 14 Aug 2010 rated 8 out of 10.
The view was great, the hotel was nice, and clean. I could not get the key to my room until 2 hours after the advertised time. I had to wait in line 3 times to check in and get my key. Elevator wait time was long.
Positives: The view was fantastic.
Negatives: $20 per day to park and $12.95 per day for WiFi.
Reviewer: Not provided on Mon 12 Jul 2010 rated 9 out of 10.
Clean rooms and concierge was very helpful. Needs more elevators.
Positives: The room was nice.
Negatives: Too few elevators for the amount of rooms.
Reviewer: Not provided on Sat 12 Jun 2010 rated 8 out of 10.
Everything was expensive including parking and internet while other hotels are offering them at lower cost or free.
Positives: Location
Negatives: Wireless internet was extra.
Reviewer: Not provided on Wed 07 Apr 2010 rated 8 out of 10.
Great hotel for the view of the falls. Nothing spectacular about it. Expect to pay $25 for parking for one night.
Positives: Great view and
Negatives: Expensive parking, no razors, toothbrush and toiletries provided.
Reviewer: Not provided on Thu 29 Oct 2009 rated 8 out of 10.
Check-in was below par for 4 star hotel. Neither bellman or luggage cart were available. Front desk staff was not particularly helpful or friendly, but the tour desk staffers were absolutely great. Helped with my lost car keys and provided good info for our trip up to Toronto.
Positives: Nice location with view of Niagara Falls.
Negatives: No bellman or luggage cart available at check-in.
Reviewer: Not provided on Mon 19 Oct 2009 rated 1 out of 10.
I will never stay at that hotel ever again. They never mentioned a parking fee and so the day I left, I found out that I was paying 25.00 dollars a day for an outdoor parking lot that was attached to the building. I brought this to the attention of the front desk and they were plain old Canadian rude. Don't stay there.
Positives: Nothing.
Negatives: Did not mention parking fees ever!
Reviewer: Not provided on Sat 01 Aug 2009 rated 8 out of 10.
We had a wonderful stay and we loved our room. But there was no continental breakfast and we felt that twenty dollars a day for our car was way too expensive.
Positives: I loved the full length window view of the falls from our room.
Negatives: The hotel did not have a continental breakfast and charged for parking.
Reviewer: Not provided on Thu 23 Jul 2009 rated 10 out of 10.
Been here numerous times, great stay, would definitely go back soon. Very clean, friendly environment. A++
Positives: Excellent view of the falls - lot's of ladies :P
Negatives: No Mini-Bar
Reviewer: Not provided on Mon 20 Apr 2009 rated 9 out of 10.
The location was great and the room was awesome. Also the view was incredible, the falls were right out the window.
Positives: The location was great.
Negatives: I liked everything.
Reviewer: Not provided on Wed 01 Oct 2008 rated 9 out of 10.
Great hotel, view is incredible. You're better off buying the attraction passes on the street, the hotel is too expensive. The staff didn't inform us of the $5 hotel shuttle until the last day. The overall stay was great though, I would definitely go back. Niagara on the lake was beautiful.
<BR/>
Positives: Spectacular view.
Negatives: Staff could have been more informative and hotel shuttle.
Reviewer: Not provided on Mon 31 Mar 2008 rated 7 out of 10.
Was clean, I did not appreciate the fact that we spent a lot to stay there for the weekend, yet had to pay for parking each day.
Positives: Clean.
Negatives: Kind of far, had to pay for parking each day.
Staff / Service: 6
Location: 6
Cleanliness: 10
Reviewer: Not provided on Fri 28 Mar 2008 rated 4 out of 10.
The hotel was very pretty with a good view of the falls if you pay a lot more for the room. The casino was a good walk from the hotel especially when it is cold outside. All of the restaurants in the area were over priced. Clifton hill area is much more enjoyable, more things to do and less expensive. I would not recommend the falls view area for anyone unless they want to spend a lot of cash and only want to gamble and see the falls.
Positives: It was pretty.
Negatives: The hotel was too far from restaurants/casino. Expensive area, restaurants in area outrageous. The elevators were too small and slow.
Staff / Service: 5
Location: 2
Cleanliness: 8
Reviewer: Not provided on Thu 27 Mar 2008 rated 7 out of 10.
When we do travel to Niagara Falls again, I will most likely look for a hotel more centrally located and one that offers free parking. The hotel was clean, but some of the employees were not as friendly as you might expect. The food at the steakhouse was great though.
Positives: Clean.
Negatives: Too far from main attractions, hotel a little disorganized, not overly friendly.
Staff / Service: 6
Location: 7
Cleanliness: 8
Reviewer: Not provided on Tue 25 Mar 2008 rated 4 out of 10.
Waited for very long time for check in, more than 45 min. No breakfast included. The staffs' performances are so, not very warm.
Positives: The room is big enough.
Negatives: No breakfast included! No microwave! Boring!
Staff / Service: 4
Location: 8
Cleanliness: 7
Reviewer: Not provided on Tue 18 Mar 2008 rated 8 out of 10.
Good value for the Falls.
Positives: Better room quality than expected.
Negatives: A door between the room next to us. Very poor invention, you can hear every word spoken from the people in the room beside us.
Staff / Service: 8
Location: 10
Cleanliness: 9
Reviewer: Not provided on Wed 05 Mar 2008 rated 7 out of 10.
Beautiful rooms and view. Not the nicest pool area or easiest parking.
Positives: Beautiful foyer.
Negatives: You have to pay for wireless internet.
Staff / Service: 7
Location: 7
Cleanliness: 7
Reviewer: Not provided on Fri 22 Feb 2008 rated 9 out of 10.
The hotel was in a great location. Rooms were very clean, quite and comfortable. The restaurant had a wonderful view and the food was great. We have stayed at this hotel before and we will stay there again.
Positives: Beautiful view of the falls. Beds were very comfortable. Rooms were very quiet.
Negatives: We had to wait in line about 20 mins to check in.
Staff / Service: 8
Location: 10
Cleanliness: 10
Reviewer: Not provided on Tue 12 Feb 2008 rated 7 out of 10.
The location was great for viewing the falls. The parking is expensive even for the area, the hotels around it, as well as the other Sheraton, were half the price. The elevators are horribly slow.
Positives: Location.
Negatives: Parking Expensive 20 CAD + Tax a Day Others in Same area were 10 CAD.
Staff / Service: 7
Location: 10
Cleanliness: 7
Reviewer: Not provided on Wed 30 Jan 2008 rated 7 out of 10.
Decent view, clean large room, disappointed in $9.00 bottle of water and long elevator waits.
Positives: Large clean room.
Negatives: 15 minutes wait for elevator, really, 15 minutes. Everyone was complaining.
Staff / Service: 9
Location: 8
Cleanliness: 9
Reviewer: Not provided on Thu 24 Jan 2008 rated 4 out of 10.
Other than the Spectacular view of the falls. The price of the room exceeded what the room could offer.
Positives: The view of the Falls.
Negatives: The height of the bathroom ceilings very low.
Staff / Service: 8
Location: 8
Cleanliness: 10
Reviewer: Not provided on Wed 23 Jan 2008 rated 10 out of 10.
Look and feel of luxury at an affordable price.
Positives: Felt like home.
Negatives: A bit too far from the casino on a cold winter day.
Staff / Service: 10
Location: 7
Cleanliness: 10