Reviews for Sheraton Fallsview Hotel And Conference Centre, Niagara Falls, Ontario

25 reviews, 7.4 average.

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

Overall Rating: 8 [ 8 / 10 ]

Date visited: Tue 07 Sep 2010

Hotel was clean, staff was friendly, room spacious and clean. Beds squeaked. Food was just OK, the Sheraton on the Falls had a better breakfast. View was good, but others have a better view of the .....

Complete review is available from www.mytravelguide.com

Positives: Staff.

Negatives: Beds squeaked and

Overall Rating: 7 [ 7 / 10 ]

Date visited: Mon 06 Sep 2010

Hotel is dated and in need of a renovation and Internet service should be free.

Complete review is available from www.mytravelguide.com

Positives: Liked the location, quite, safe and easy access to auto.

Negatives: $15 for Internet service and $20 for parking.

Overall Rating: 9 [ 9 / 10 ]

Date visited: Mon 30 Aug 2010

Fantastic overall, great view, great restaurant (breakfast and dinner).

Complete review is available from www.mytravelguide.com

Positives: Room was beautiful, modern, comfortable and great beds and pillows!

Negatives: Although overlooking the falls it's a 20 minute walk to get to them.

Overall Rating: 10 [ 10 / 10 ]

Date visited: Mon 16 Aug 2010

This hotel made our stay worth the while, we had a breathtaking view on the 27th floor, the kids loved it. The package we got with Priceline included breakfast for 2 adults and free for kids under 4 .....

Complete review is available from www.mytravelguide.com

Positives: The view after the 25th floors are amazing! Anything bellow is Ok. Don't book for the 24th, you'll miss out on the view (my sister had that room).

Negatives: $20 per day for parking. However, most hotel charge extra for parking, so go figure.

Overall Rating: 8 [ 8 / 10 ]

Date visited: Sat 14 Aug 2010

The view was great, the hotel was nice, and clean. I could not get the key to my room until 2 hours after the advertised time. I had to wait in line 3 times to check in and get my key. Elevator wait .....

Complete review is available from www.mytravelguide.com

Positives: The view was fantastic.

Negatives: $20 per day to park and $12.95 per day for WiFi.

Overall Rating: 9 [ 9 / 10 ]

Date visited: Mon 12 Jul 2010

Clean rooms and concierge was very helpful. Needs more elevators.

Complete review is available from www.mytravelguide.com

Positives: The room was nice.

Negatives: Too few elevators for the amount of rooms.

Overall Rating: 8 [ 8 / 10 ]

Date visited: Sat 12 Jun 2010

Everything was expensive including parking and internet while other hotels are offering them at lower cost or free.

Complete review is available from www.mytravelguide.com

Positives: Location

Negatives: Wireless internet was extra.

Overall Rating: 8 [ 8 / 10 ]

Date visited: Wed 07 Apr 2010

Great hotel for the view of the falls. Nothing spectacular about it. Expect to pay $25 for parking for one night.

Complete review is available from www.mytravelguide.com

Positives: Great view and

Negatives: Expensive parking, no razors, toothbrush and toiletries provided.

Overall Rating: 8 [ 8 / 10 ]

Date visited: Thu 29 Oct 2009

Check-in was below par for 4 star hotel. Neither bellman or luggage cart were available. Front desk staff was not particularly helpful or friendly, but the tour desk staffers were absolutely great. .....

Complete review is available from www.mytravelguide.com

Positives: Nice location with view of Niagara Falls.

Negatives: No bellman or luggage cart available at check-in.

Overall Rating: 1 [ 1 / 10 ]

Date visited: Mon 19 Oct 2009

I will never stay at that hotel ever again. They never mentioned a parking fee and so the day I left, I found out that I was paying 25.00 dollars a day for an outdoor parking lot that was attached to .....

Complete review is available from www.mytravelguide.com

Positives: Nothing.

Negatives: Did not mention parking fees ever!

Overall Rating: 8 [ 8 / 10 ]

Date visited: Sat 01 Aug 2009

We had a wonderful stay and we loved our room. But there was no continental breakfast and we felt that twenty dollars a day for our car was way too expensive.

Complete review is available from www.mytravelguide.com

Positives: I loved the full length window view of the falls from our room.

Negatives: The hotel did not have a continental breakfast and charged for parking.

Overall Rating: 10 [ 10 / 10 ]

Date visited: Thu 23 Jul 2009

Been here numerous times, great stay, would definitely go back soon. Very clean, friendly environment. A++

Complete review is available from www.mytravelguide.com

Positives: Excellent view of the falls - lot's of ladies :P

Negatives: No Mini-Bar

Overall Rating: 9 [ 9 / 10 ]

Date visited: Mon 20 Apr 2009

The location was great and the room was awesome. Also the view was incredible, the falls were right out the window.

Complete review is available from www.mytravelguide.com

Positives: The location was great.

Negatives: I liked everything.

Overall Rating: 9 [ 9 / 10 ]

Date visited: Wed 01 Oct 2008

Great hotel, view is incredible. You're better off buying the attraction passes on the street, the hotel is too expensive. The staff didn't inform us of the $5 hotel shuttle until the last day. The .....

Complete review is available from www.mytravelguide.com

Positives: Spectacular view.

Negatives: Staff could have been more informative and hotel shuttle.

Overall Rating: 7 [ 7 / 10 ]

  • 6 Staff [ 6 / 10 ]
  • 6 Location [ 6 / 10 ]
  • 10 Cleanliness [ 10 / 10 ]

Date visited: Mon 31 Mar 2008

Was clean, I did not appreciate the fact that we spent a lot to stay there for the weekend, yet had to pay for parking each day.

Complete review is available from www.mytravelguide.com

Positives: Clean.

Negatives: Kind of far, had to pay for parking each day.

Overall Rating: 4 [ 4 / 10 ]

  • 5 Staff [ 5 / 10 ]
  • 2 Location [ 2 / 10 ]
  • 8 Cleanliness [ 8 / 10 ]

Date visited: Fri 28 Mar 2008

The hotel was very pretty with a good view of the falls if you pay a lot more for the room. The casino was a good walk from the hotel especially when it is cold outside. All of the restaurants in the .....

Complete review is available from www.mytravelguide.com

Positives: It was pretty.

Negatives: The hotel was too far from restaurants/casino. Expensive area, restaurants in area outrageous. The elevators were too small and slow.

Overall Rating: 7 [ 7 / 10 ]

  • 6 Staff [ 6 / 10 ]
  • 7 Location [ 7 / 10 ]
  • 8 Cleanliness [ 8 / 10 ]

Date visited: Thu 27 Mar 2008

When we do travel to Niagara Falls again, I will most likely look for a hotel more centrally located and one that offers free parking. The hotel was clean, but some of the employees were not as .....

Complete review is available from www.mytravelguide.com

Positives: Clean.

Negatives: Too far from main attractions, hotel a little disorganized, not overly friendly.

Overall Rating: 4 [ 4 / 10 ]

  • 4 Staff [ 4 / 10 ]
  • 8 Location [ 8 / 10 ]
  • 7 Cleanliness [ 7 / 10 ]

Date visited: Tue 25 Mar 2008

Waited for very long time for check in, more than 45 min. No breakfast included. The staffs' performances are so, not very warm.

Complete review is available from www.mytravelguide.com

Positives: The room is big enough.

Negatives: No breakfast included! No microwave! Boring!

Overall Rating: 8 [ 8 / 10 ]

  • 8 Staff [ 8 / 10 ]
  • 10 Location [ 10 / 10 ]
  • 9 Cleanliness [ 9 / 10 ]

Date visited: Tue 18 Mar 2008

Good value for the Falls.

Complete review is available from www.mytravelguide.com

Positives: Better room quality than expected.

Negatives: A door between the room next to us. Very poor invention, you can hear every word spoken from the people in the room beside us.

Overall Rating: 7 [ 7 / 10 ]

  • 7 Staff [ 7 / 10 ]
  • 7 Location [ 7 / 10 ]
  • 7 Cleanliness [ 7 / 10 ]

Date visited: Wed 05 Mar 2008

Beautiful rooms and view. Not the nicest pool area or easiest parking.

Complete review is available from www.mytravelguide.com

Positives: Beautiful foyer.

Negatives: You have to pay for wireless internet.

Overall Rating: 9 [ 9 / 10 ]

  • 8 Staff [ 8 / 10 ]
  • 10 Location [ 10 / 10 ]
  • 10 Cleanliness [ 10 / 10 ]

Date visited: Fri 22 Feb 2008

The hotel was in a great location. Rooms were very clean, quite and comfortable. The restaurant had a wonderful view and the food was great. We have stayed at this hotel before and we will stay there .....

Complete review is available from www.mytravelguide.com

Positives: Beautiful view of the falls. Beds were very comfortable. Rooms were very quiet.

Negatives: We had to wait in line about 20 mins to check in.

Overall Rating: 7 [ 7 / 10 ]

  • 7 Staff [ 7 / 10 ]
  • 10 Location [ 10 / 10 ]
  • 7 Cleanliness [ 7 / 10 ]

Date visited: Tue 12 Feb 2008

The location was great for viewing the falls. The parking is expensive even for the area, the hotels around it, as well as the other Sheraton, were half the price. The elevators are horribly slow.

Complete review is available from www.mytravelguide.com

Positives: Location.

Negatives: Parking Expensive 20 CAD + Tax a Day Others in Same area were 10 CAD.

Overall Rating: 7 [ 7 / 10 ]

  • 9 Staff [ 9 / 10 ]
  • 8 Location [ 8 / 10 ]
  • 9 Cleanliness [ 9 / 10 ]

Date visited: Wed 30 Jan 2008

Decent view, clean large room, disappointed in $9.00 bottle of water and long elevator waits.

Complete review is available from www.mytravelguide.com

Positives: Large clean room.

Negatives: 15 minutes wait for elevator, really, 15 minutes. Everyone was complaining.

Overall Rating: 4 [ 4 / 10 ]

  • 8 Staff [ 8 / 10 ]
  • 8 Location [ 8 / 10 ]
  • 10 Cleanliness [ 10 / 10 ]

Date visited: Thu 24 Jan 2008

Other than the Spectacular view of the falls. The price of the room exceeded what the room could offer.

Complete review is available from www.mytravelguide.com

Positives: The view of the Falls.

Negatives: The height of the bathroom ceilings very low.

Overall Rating: 10 [ 10 / 10 ]

  • 10 Staff [ 10 / 10 ]
  • 7 Location [ 7 / 10 ]
  • 10 Cleanliness [ 10 / 10 ]

Date visited: Wed 23 Jan 2008

Look and feel of luxury at an affordable price.

Complete review is available from www.mytravelguide.com

Positives: Felt like home.

Negatives: A bit too far from the casino on a cold winter day.

Third party review sources

Address and contact details

Sheraton Fallsview Hotel And Conference Centre
Niagara Falls
Ontario
L2G 3W7
Canada