Reviews for Marriott Vancouver Pinnacle Hotel, Vancouver, British Columbia
21 reviews, average.
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Overall Rating: 
[ / 10 ]
Date visited: Fri 23 Sep 2011
Would not consider this hotel a 4 star. 3 and one half at best. You may not get the room type you had booked.
Complete review is available from www.mytravelguide.com
Positives: Location, cleanliness.
Negatives: Using Priceline did not qualify for continental breakfast nor morning paper at door.
Overall Rating: 
[ / 10 ]
Date visited: Mon 03 Jan 2011
Our group loved the Marriott Pinnacle, we walked everywhere because of its location. The
rooms looked new.
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Complete review is available from www.mytravelguide.com
Positives: Our view (because of a $15 upgrade) was spectacular.
Negatives: No WiFi in rooms.
Overall Rating: 
[ / 10 ]
Date visited: Fri 31 Dec 2010
Room was attractive and very comfortable. Hotel restaurant was nice and reasonably priced for a business hotel restaurant. Pool area was nice (although water was a little cold). Staffing was .....
Complete review is available from www.mytravelguide.com
Positives: Most of the staff was very friendly and helpful.
Negatives: Pool water was not warm enough.
Overall Rating: [ / 10 ]
Date visited: Wed 15 Dec 2010
Very nice hotel, clean, great downtown location.
Complete review is available from www.mytravelguide.com
Positives: Very nice, great location, clean A+.
Negatives: There was nothing bad.
Overall Rating: [ / 10 ]
Date visited: Sun 05 Dec 2010
Great place to stay for the business traveler. Rooms were very comfortable. Great gym and pool facilities.
Complete review is available from www.mytravelguide.com
Positives: Excellent rooms location and facilities.
Negatives: Internet access was limited.
Overall Rating: [ / 10 ]
Date visited: Fri 26 Nov 2010
Located in downtown Vancouver, steps away from upscale shopping and dining, blocks from Roger's Place (hockey etc.) and BC Place, and a short cab or bus ride from Stanly Park. The lobby is beautiful, .....
Complete review is available from www.mytravelguide.com
Positives: Everything I needed was there, awesome fitness room, great pool/hot tub/sauna/steam room.
Negatives: Bed was a bit firm for my liking, and hot tub wasn't as warm as I would like (around 98F).
Overall Rating: [ / 10 ]
Date visited: Tue 31 Aug 2010
Great location with exceptionally friendly professional staff. We could see ocean and olympic torch from our room. Close to shopping and eating. Conceirge helpful with excursion plans
Complete review is available from www.mytravelguide.com
Positives: Great location, super friendly staff
Negatives: room a little small
Overall Rating: [ / 10 ]
Date visited: Sun 29 Aug 2010
A very good place to stay in Vancouver.
Complete review is available from www.mytravelguide.com
Positives: Great treatment from staff, really clean room, a great hotel in a excellent location.
Negatives: Parking charges, just park on the street, it is free after 10pm until 9 am.
Overall Rating: 
[ / 10 ]
Date visited: Tue 10 Aug 2010
Seems the same as other Marriott's. My husband was a little turned off by the dirty shower in our room and the fact that when my husband went downstairs to ask the Concierge desk a question about the .....
Complete review is available from www.mytravelguide.com
Positives: The view and location was incredible!
Negatives: The dirty shower was a total turn off.
Overall Rating: [ / 10 ]
Date visited: Tue 06 Jul 2010
We arrived early after getting off the cruise ship and expected not to be able to check in, but were amazed to find our room ready. The friendly staff was efficient and treated us like any other .....
Complete review is available from www.mytravelguide.com
Positives: The room was large, and the staff friendly.
Negatives: The pool facilities were small and lackluster. Little outdoor space for sitting.
Overall Rating: [ / 10 ]
Date visited: Thu 10 Jun 2010
Great stay, very nice rooms and lovely view. The staff was helpful in getting us a room with two beds and the pool area was empty (a plus for me).
Complete review is available from www.mytravelguide.com
Positives: Front desk staff was very helpful.
Negatives: Parking on your own is cheaper than parking in hotel parking.
Overall Rating: [ / 10 ]
Date visited: Wed 19 May 2010
Nice hotel with friendly & helpful staff. Our room was lovely, clean and nicely appointed. Bathroom had both a bath and shower. Bed and bed linens very comfortable. I would definitely return .....
Complete review is available from www.mytravelguide.com
Positives: Locations was excellent. Room up to date and clean, nice use of space.
Negatives: Elevators for parking in a different area than regular elevators.
Overall Rating: [ / 10 ]
Date visited: Tue 27 Apr 2010
Outstanding value for the level of amenity, comfort and location.
Complete review is available from www.mytravelguide.com
Positives: Location, view, comfort and
Negatives: Internet access was expensive.
Overall Rating: 
[ / 10 ]
Date visited: Sun 07 Mar 2010
Great location, fantastic food and rooms you could swing a cat in!
Complete review is available from www.mytravelguide.com
Positives: The room size and food.
Negatives: The service at the bar.
Overall Rating: [ / 10 ]
Date visited: Tue 09 Feb 2010
The service far exceeded all expectations and was located right in the heart of downtown Vancouver. It was close to many restaurants and shops with the harbor right across the street.
Complete review is available from www.mytravelguide.com
Positives: The hotel staff was very friendly and helpful.
Negatives: Rooms were a little small but didn't spend much time in them.
Overall Rating: [ / 10 ]
Date visited: Thu 28 Jan 2010
Very friendly staff, efficient check-in, the room I was assigned was excellent, full glass and excellent view, which made my day.
Complete review is available from www.mytravelguide.com
Positives: They put me in an excellent room and view.
Negatives: The Internet fee was one of the highest I've seen.
Overall Rating: [ / 10 ]
Date visited: Thu 21 Jan 2010
Loved it. We had a blast! Walked along the downtown waterfront. Loved the view. Wish I had brought a bathing suit! We had a fabulous time! Thank you.
Complete review is available from www.mytravelguide.com
Positives: Location/view.
Negatives: Can't think of anything.
Overall Rating: [ / 10 ]
Date visited: Wed 20 Jan 2010
Room was nice. Amenities were fine. Clean but not pristine. Staff pleasant and helpful. Security poor as people were partying in the hallways and no one stopped it.
Complete review is available from www.mytravelguide.com
Positives: Pleasant room. Good location.
Negatives: Very noisy with people in the hallway all night long.
Overall Rating: [ / 10 ]
Date visited: Wed 13 Jan 2010
Great location, great value.
Complete review is available from www.mytravelguide.com
Positives: Clean and comfortable.
Negatives: Nothing.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 30 Dec 2009
We were delightfully surprised at how helpful, polite, and professional the staff was at Marriott Pinnacles in Vancouver. The hotel is located in downtown Vancouver, which has nearly Zilch .....
Complete review is available from www.mytravelguide.com
Positives: The staff was friendly, polite, and professional. It was a good on-site restaurant with excellent cafe next door. It had heavenly beds and pillows, and clean and good concierge.
Negatives: There was no spa on site. It is the dead of downtown, so it is not very kid friendly in that respect.
Overall Rating: [ / 10 ]
Date visited: Wed 30 Dec 2009
This hotel exceeded expectations. Fitness room is the best of all hotels I have stayed at. Sauna, steam room, pool, and jacuzzi and more workout machines than usual. Lounge was relaxing and breakfast .....
Complete review is available from www.mytravelguide.com
Positives: Clean. Convenient location.
Negatives: Bathroom was small but adequate.
Third party review sources
Address and contact details
Marriott Vancouver Pinnacle HotelVancouver
British Columbia
V6E 4R5
Canada
- (604) 684-1128 ( Telephone )
- 604-298-1128 ( Fax )
- 800-207-4150 ( Tollfree )
- Website