Reviews for Banff Ptarmigan Inn, Banff, Alberta
18 reviews, average.
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Overall Rating: 
[ / 10 ]
Staff [ 4 / 10 ]
Location [ 8 / 10 ]- Cleanliness [ 3 / 10 ]
Date visited: Thu 02 Oct 2008
This was the worse place I have ever stayed in. The room was extremely hot even though weather was pretty cool. The heat was on and you could not control it in the room. Other people were also .....
Complete review is available from www.mytravelguide.com
Positives: Location.
Negatives: Everything else.
Overall Rating: 
[ / 10 ]
Staff [ 5 / 10 ]
Location [ 7 / 10 ]
Cleanliness [ 6 / 10 ]
Date visited: Thu 11 Sep 2008
NA.
Complete review is available from www.mytravelguide.com
Positives: Location.
Negatives: No windows, 19 in TV with green picture, very dark bedroom, bathroom.
Overall Rating: [ / 10 ]
- Staff [ 4 / 10 ]
- Location [ 7 / 10 ]
- Cleanliness [ 4 / 10 ]
Date visited: Thu 11 Sep 2008
This was a very disappointing hotel. Old, bad towels, very dark. 19" TV with green color. I complained about the TV and they did nothing. I complained about the dark bathroom and they removed the .....
Complete review is available from www.mytravelguide.com
Positives: Location was close to downtown and shopping.
Negatives: Everything was negative past the location.
Overall Rating: [ / 10 ]
- Staff [ 4 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 6 / 10 ]
Date visited: Fri 05 Sep 2008
This hotel was definitely not a 3 star hotel, it could use a renovation for sure, it was also very noisy and extremely cold, the in room heater did not work. We tried the restaurant for breakfast one .....
Complete review is available from www.mytravelguide.com
Positives: I liked the location of this hotel, it was close to main attractions and good restaurants.
Negatives: I did not like the aesthetics of this hotel.
Overall Rating: [ / 10 ]
- Staff [ 4 / 10 ]
Location [ 9 / 10 ]- Cleanliness [ 3 / 10 ]
Date visited: Fri 05 Sep 2008
unbelievable lack of countertop space in bathroom area. Had to keep my toiletries on the floor! Didn't eat in the hotel restaurant because the prices were too high. We found other facilities nearby .....
Complete review is available from www.mytravelguide.com
Positives: Very attractive exterior.
Negatives: No outdoor window, cabinet broken, door lock broken, lumpy mattresses.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
Location [ 10 / 10 ]- Cleanliness [ 9 / 10 ]
Date visited: Thu 04 Sep 2008
We were able to park our car and walk for the entire weekend.
Complete review is available from www.mytravelguide.com
Positives: Proximity to downtown is excellent.
Negatives: No swimming pool.
Overall Rating: [ / 10 ]
- Staff [ 6 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 2 / 10 ]
Date visited: Thu 04 Sep 2008
This hotel had dirty hallways, our room was smelly, bad parking, we were nearly in an accident due to messy entrance.
Complete review is available from www.mytravelguide.com
Positives: Location.
Negatives: Dirty, smelly, loud.
Overall Rating: [ / 10 ]
- Staff [ 6 / 10 ]
- Location [ 6 / 10 ]
- Cleanliness [ 4 / 10 ]
Date visited: Tue 26 Aug 2008
We were given one hotel to go to, and then sent to another that was part of the family of hotels. I think we actually stayed at the Banff Inn. It was late; we were tired from hiking all day, so we .....
Complete review is available from www.mytravelguide.com
Positives: The sushi restaurant was pretty good. The waitress was alarmed at my order though, she said "That's raw you know."
Negatives: Lots of partying and noise. Not the cleanest, and very dated.
Overall Rating: [ / 10 ]
- Staff [ 5 / 10 ]
- Location [ 7 / 10 ]
- Cleanliness [ 7 / 10 ]
Date visited: Mon 04 Aug 2008
Not worth the price, small room. No air conditioning or temperature control. No windows in room. Very confusing layout, seemed like endless maze of halls.
Complete review is available from www.mytravelguide.com
Positives: Good location.
Negatives: Too expensive for a motel 6 quality room.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Fri 18 Jul 2008
Excellent location. Restaurant was good, service in restaurant and front desk were both excellent.
Complete review is available from www.mytravelguide.com
Positives: Staff friendliness and location was awesome!
Negatives: The beds were uncomfortable, and the doors looked like they either needed repaired or were repaired badly.
Overall Rating: [ / 10 ]
- Staff [ 5 / 10 ]
- Location [ 7 / 10 ]
- Cleanliness [ 5 / 10 ]
Date visited: Fri 30 May 2008
Generally it's a nice hotel with convenient location, clean room, comfortable beds. However we were woken up by a terrible noise from other room or rooms twice in the evening. It looks like the sound .....
Complete review is available from www.mytravelguide.com
Positives: Cleanness, convenient location, comfortable beds.
Negatives: Terrible faucet noise from other room(s).
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Mon 26 May 2008
Hope to include breakfast with the reservations.
Complete review is available from www.mytravelguide.com
Positives: Clean, quite.
Negatives: Surprisingly told the room price doesn't include breakfast.
Overall Rating: [ / 10 ]
- Staff [ 4 / 10 ]
- Location [ 7 / 10 ]
- Cleanliness [ 2 / 10 ]
Date visited: Sat 24 May 2008
Hotel was conveniently located, but the atmosphere was very noisy with the rooms situated to overlook the lobby. The breakfast was mediocre, but in all fairness we were the last to the buffet before .....
Complete review is available from www.mytravelguide.com
Positives: Location.
Negatives: Room situation and cleanliness.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Sun 18 May 2008
The room was clean and comfortable, although small. Parking and internet were free and were available throughout. Easy to find, good location in Banff. The buffet breakfast at the restaurant was not .....
Complete review is available from www.mytravelguide.com
Positives: Free parking and wireless internet.
Negatives: Room was small, and restaurant was not the greatest.
Overall Rating: [ / 10 ]
- Staff [ 2 / 10 ]
- Location [ 8 / 10 ]
- Cleanliness [ 3 / 10 ]
Date visited: Thu 15 May 2008
Washroom has mold and mildew. Rooms have paper thin walls. Staff are not helpful - I checked out early rather than spend one more night in this terrible hotel.
Complete review is available from www.mytravelguide.com
Positives: Nothing other than location.
Negatives: Dirty, loud, impossible to sleep, poor facilities.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Fri 18 Apr 2008
Rooms were clean. Staff helpful. Great location. Nice decor. Internet access.
Complete review is available from www.mytravelguide.com
Positives: The location was great!
Negatives: Under ground parking lot was small and narrow.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Tue 15 Apr 2008
We were relieved when we arrived at the Ptarmigan. The rooms were fairly clean, the beds comfortable & the TV worked! We ordered room service late at night because the kids were "starving" and an .....
Complete review is available from www.mytravelguide.com
Positives: Our children really loved the balcony & underground parking was nice.
Negatives: No thermostat in the room - the interior room was hot & uncomfortable in the night!
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Wed 02 Apr 2008
The hotel clerks were efficient, although not overly friendly. Layout was a bit confusing and elevators were a bit wonky, but if you followed the signage, you could find your way eventually (not .....
Complete review is available from www.mytravelguide.com
Positives: Location was central; room was clean.
Negatives: Couldn't adjust temp in room & found it uncomfortable (no thermostat in room at all).
Third party review sources
Address and contact details
Banff Ptarmigan InnBanff
Alberta
T1L 1H8
Canada
- (403) 762-2207 ( Telephone )
- 403-762-3577 ( Fax )
- (800)-661-8310 ( Tollfree )