Chalet Inn and Suites

Niagara Falls, Ontario

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This property may now be known as:

Chalet Inn and Suites was a motel located in Niagara Falls.

Places to eat within 5km of Chalet Inn and Suites include Applebee’s Grill + Bar, Virsa Fine Indian Cuisine, Weinkeller, and Zappi’s Pizza And Pasta.

Address and Location details

**** Ellen Avenue
Niagara Falls
Ontario
L2G 3P5
Canada


Tel: (905) 374-****
Fax: (905) 374-****
Tollfree: (866) 287-****

Rated 4 out of 10 with 3 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

Reviewer: Not provided on Sat 30 Aug 2008 rated 9 out of 10.

Considering this hotel was only a 1 star, I was very surprised at how much I liked it. It was very clean and private. It was very quiet and the staff was friendly. I just wished it would have had a refrigerator and a microwave, so I wouldn't have had to throw out my left over lunch. The room was beautiful though. Would absolutely recommend.

Positives: Room was gorgeous, loved the Jacuzzi and all the mirrors, convenient location.

Negatives: Shower was dinky and leaked all over the place; main door to hotel did not lock despite key given to us.

Staff / Service: 9
Location: 9
Cleanliness: 10

Reviewer: Not provided on Tue 13 May 2008 rated 1 out of 10.

My problem is with the desk clerk at this hotel; he was rude and refused to give me my room. I drove down with 3 other people and he refused to believe that 2 of them were not staying with us (they were not) Since he would not allow me to stay, I asked for him to cancel, which he also refused. I went to a hotel two blocks away and was in my room in 5 minutes.

Positives: Nothing at all.

Negatives: Staff.

Staff / Service: 1
Location: 5
Cleanliness: 5

Reviewer: Not provided on Mon 17 Oct 2005 rated 2 out of 10.

This hotel was the worst hotel I have ever stayed at. The in room amenities were not up to par. There was no clock, no toiletries, no "do not disturb" sign, one single garbage can, you get my point. The hotel staff was completely rude. We had a little misunderstanding on our stay and the owner was completely rude! The walls are paper thin as well, which led to very little sleep. The maid walked into our room the next morning 2 hours before checkout without knocking or anything! I would suggest that you avoid this place completely! There are plenty of reputable establishments in the area that would never treat their guests like criminals watching their every move. The family owned hotel sounds comforting, but instead was infuriating!

Positives: There is absolutely nothing positive about this establishment.

Negatives: Please read my full review!

Staff / Service: 1
Location: 6
Cleanliness: 4

Additional details

1 block to Clifton Hill
2 Blocks to the Falls
across the Street from Casino Niagara, Falls view Water park
1 mile to Marineland, Niagara Falls
newly renovated
heart shape Jacuzzi with Fire Places and Family Suites
free satellite TV
indoor/outdoor pool
complimentary coffee and tea
free high speed wireless internet
free parking
free local calls
smoking/ non-smoking rooms available
walking distance to the falls and all major attractions
some rooms have balconies

Amenities

120 AC. Adjoining Rooms. Air Conditioned. AM/FM Alarm Clock. Bath Tub. Brailled Elevators. Complimentary Continental Breakfast. Connecting Rooms. Copy Service. Cribs Available. City Center. 24 Hour Front Desk. Double Bed. Electronic Door Locks. Elevators. Express Checkout. FAX. Fire Alarm with Light. Fire Place. Free Local Telephone Calls. Hairdryers Available. Heated Guest Rooms. Ice Machine. Internet Access – Complimentary. High speed internet access. Internet Access. Wireless Internet Access. Iron. Ironing Board. Jacuzzi. King Bed. Microwave. In Room Movies. Multilingual. No Smoking Rooms/Facilities. Phone Service. Pool. Heated Pool. Indoor Pool. Outdoor Pool. Bus Parking. Parking. Outdoor Parking. Queen Bed. Radio. Refrigerator. Ramp Access to Buildings. Shower. Sitting Area. Smoke Detectors. Sofa Bed. Telephone. Temperature Control. Toilet. TV. Television with Cable. TV Remote Control. Satellite TV. Vending Machines. Wake-up Service. Wheel Chair Access.

Map

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Location details / directions

City

Alternates

Photograph of Crowne Plaza, Niagara Falls
Listing updated 2026
Hotel

Approx 1 km away in Niagara Falls:

Elegant Accommodations Overlooking one of the World’s Natural Wonders.

5685 Falls Avenue
Niagara Falls, Ontario
L2E6W7