Reviews for Intercontinental Hotels Toronto Centre, Toronto, Ontario
28 reviews, average.
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Overall Rating: 
[ / 10 ]
Date visited: Sun 31 Jul 2011
AMAZING location! Close to all tourist attractions, shopping, and the lake/harbor.
Complete review is available from www.mytravelguide.com
Positives: Large rooms with excellent seating area with a view of the CN Tower, Rogers Center, the harbor, and Steamwhistle.
Negatives: Check in was slow, as computers were down.
Overall Rating: 
[ / 10 ]
Date visited: Fri 15 Jul 2011
A good hotel with a fantastic location, that is starting to show it's age.
Complete review is available from www.mytravelguide.com
Positives: Fantastic location.
Negatives: Hotel refused to honor the breakfast offer without us pushing the issue despite it being clearly advertised.
Overall Rating: 
[ / 10 ]
Date visited: Tue 12 Jul 2011
The blankets had yellow and pinkish stains. The room smells like smoke. I didn't asked for a smoking room. The lady who checked me in said that is the only room they had available. I had small .....
Complete review is available from www.mytravelguide.com
Positives: There is nothing I like about this hotel.
Negatives: The blankets had yellow and pinkish stains.
Overall Rating: 
[ / 10 ]
Date visited: Mon 26 Jul 2010
Lobby was beautiful. The room - not so much. It still had a 27 inch tube TV<BR/>in it.
Complete review is available from www.mytravelguide.com
Positives: Location was ideal.
Negatives: The room was outdated for a 4star hotel.
Overall Rating: [ / 10 ]
Date visited: Sun 11 Jul 2010
Excellent overall.<BR/>I think staff judged on appearance of their clients, which was disappointing.
Complete review is available from www.mytravelguide.com
Positives: Location and very appealing.
Negatives: Bathroom tub shower area needs recaulked (moldy).
Overall Rating: [ / 10 ]
Date visited: Fri 09 Apr 2010
We were only going to be one night overnight in Toronto due to a flight layover. We arrived late and tired. When we told the front desk clerk we had never been to Toronto he upgraded us to a higher .....
Complete review is available from www.mytravelguide.com
Positives: The front desk staff was great.
Negatives: No complaints actually.
Overall Rating: [ / 10 ]
Date visited: Thu 18 Feb 2010
I like the Intercontinental but feel that for the quality of the hotel, the rooms are no different than 3 star hotels I have stayed at.
Complete review is available from www.mytravelguide.com
Positives: Very clean and central location.
Negatives: Rooms were decorated standard and common.
Overall Rating: [ / 10 ]
Date visited: Mon 04 Jan 2010
My experience with the Intercontinental Hotel was great. The room was spacious and the bathroom was also spacious. The television had an awful humming and buzzing sound, which was very annoying and .....
Complete review is available from www.mytravelguide.com
Positives: Spacious room, spacious bathroom.
Negatives: The TV had an awful buzzing/humming sound. No Ipod dock.
Overall Rating: [ / 10 ]
Date visited: Tue 08 Sep 2009
The hotel staff were very pleasant and did their best to accomodate me.
Complete review is available from www.mytravelguide.com
Positives: Location & atmosphere of the hotel.
Negatives: Changed our bed accomodations from 2 Queens - to a King without notifying me.
Overall Rating: 
[ / 10 ]
Date visited: Thu 03 Sep 2009
Definitely a 4-star hotel. The service was excellent and the decor very appealing. The rooms provided all the extras that made the stay a pleasure.
Complete review is available from www.mytravelguide.com
Positives: We loved the view from our room overlooking the lake. The location was excellent.
Negatives: It didn't have a casual dinning bistro.
Overall Rating: [ / 10 ]
Date visited: Wed 05 Aug 2009
This is an amazing hotel, you will love playing, sleeping and just being in this hotel.
Complete review is available from www.mytravelguide.com
Positives: Everything!
Negatives: Nothing!
Overall Rating: [ / 10 ]
Date visited: Wed 18 Feb 2009
The Intercontintal provides an excellent service particularly for the business traveler. Rooms are meticulously well kept and very clean. Decor is modern and sophisticated.
Complete review is available from www.mytravelguide.com
Positives: Perfect Hotel for the Business traveler.
Negatives: Hotel room did not provide a coffee perculator/ complimentary or otherwise.
Overall Rating: [ / 10 ]
Date visited: Fri 13 Feb 2009
The Intercontinental has an ideal location in downtown Toronto, an Excellent lounge and restaurant, and a very attentive staff that strives to take good care of guests.
Complete review is available from www.mytravelguide.com
Positives: Very convenient location in Downtown.
Negatives: I expected cheaper rates for Internet access.
Overall Rating: [ / 10 ]
Date visited: Thu 04 Dec 2008
The hotel was immaculate and the staff was very well organized and pleasant. I would revisit this city anytime and would most certainly stay at this hotel again.
Complete review is available from www.mytravelguide.com
Positives: Great Staff. Very helpful and conscientious. They take great pride in helping the traveler.
Negatives: Can not think of anything.
Overall Rating: [ / 10 ]
Date visited: Tue 11 Nov 2008
Had an excellent experience and would definitely stay there again. The only thing I would suggest is that they give you complimentary bottles of water.
Complete review is available from www.mytravelguide.com
Positives: Rooms were beautiful, location was perfect and I loved the duvets.
Negatives: Toronto is a very hectic city and it was confusing trying to find the parking area and it was confusing trying to get parked.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 9 / 10 ]
Cleanliness [ 7 / 10 ]
Date visited: Fri 05 Sep 2008
Excellent service, beautiful decor.
Complete review is available from www.mytravelguide.com
Positives: Location.
Negatives: Bathroom had water damage and paint peeling off ceiling.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Mon 01 Sep 2008
The view of the lake is extraordinary. You can also see the baseball stadium and commuter airport. Staff is pleasant. Beds are comfortable. Lamps are bright enough for reading (a rarity). Elevator .....
Complete review is available from www.mytravelguide.com
Positives: The desk manager gave us a terrific room.
Negatives: The line to check in and check out was long and slow. No guide to the parking area from the street.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Mon 25 Aug 2008
Loved it!
Complete review is available from www.mytravelguide.com
Positives: I thought it was beautiful and romantic and very clean.
Negatives: Our room was to close to the elevator and we could here it running.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Sun 24 Aug 2008
A comfortable quiet hotel even though it is in the centre of downtown. Spacious well planned and decorated rooms, helpful staff and a good quality but reasonably priced restaurant.
Complete review is available from www.mytravelguide.com
Positives: There were thoughtful design features that added to the comfort and convenience of the rooms.
Negatives: The lack of a shop in house to purchase small items and sundries. A kettle in the room for tea making, a coffee maker doesn't do it.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Thu 21 Aug 2008
Elegant main entry, quick access to the elevators. Very clean hotel with large rooms and good views of the water front. Nice room decor, slightly dated bathroom but clean and in good repair.
Complete review is available from www.mytravelguide.com
Positives: Good central location close to subway/shopping/sports venues.
Negatives: The parking garage was not very well laid out for the hotel it catered more to the convention centre. It was easy to walk from the convention centre.
Overall Rating: 
[ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 5 / 10 ]
- Cleanliness [ 6 / 10 ]
Date visited: Fri 15 Aug 2008
The hotel itself seemed very upscale but was difficult to find with all the construction. When we checked in, we were able to switch to a smoking room with two doubles, which was a very nice room. .....
Complete review is available from www.mytravelguide.com
Positives: The pillows were great and I liked the floor to ceiling walls.
Negatives: Heavy parking charges and room service is very expensive.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 6 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Thu 14 Aug 2008
The hotel was clean and nice. The staff was accommodating.
Complete review is available from www.mytravelguide.com
Positives: The hotel was clean, great view and overall what I expected for the price.
Negatives: I didn't like the way they put snack and mini bar in the room without putting a sign in the front that we have to pay.
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Mon 11 Aug 2008
This hotel was in a very good location to subways and restaurants. It was clean and attractive. It was definitely friendly to a business traveler. Not as family friendly as the pool was very much .....
Complete review is available from www.mytravelguide.com
Positives: Very clean and comfortable beds.
Negatives: Lack of towels provided even though we had requested more. Only provided enough for 3 people.
Overall Rating: [ / 10 ]
- Staff [ 8 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Fri 25 Jul 2008
In spite of the fact that the room were given smelled like stale cigarette smoke, our room was changed within minutes of making the call to the front desk. The second room was not as spacious as the .....
Complete review is available from www.mytravelguide.com
Positives: The location for us was excellent. The lobby was extremely clean, the concierge was more than eager to help us.
Negatives: We asked for a non-smoking room, the room we were assigned smelled like stale cigarette smoke.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Tue 22 Jul 2008
This is an excellent property. Very well kept and lives up to the 4 star rating.
Complete review is available from www.mytravelguide.com
Positives: Room Aura.
Negatives: I absolutely liked everything.
Overall Rating: [ / 10 ]
- Staff [ 9 / 10 ]
- Location [ 9 / 10 ]
- Cleanliness [ 9 / 10 ]
Date visited: Wed 16 Jul 2008
Great room! Fast elevators! Good service!
Complete review is available from www.mytravelguide.com
Positives: Luxury.
Negatives: Expensive restaurants.
Overall Rating: [ / 10 ]
- Staff [ 10 / 10 ]
- Location [ 5 / 10 ]
- Cleanliness [ 10 / 10 ]
Date visited: Wed 02 Jul 2008
A++ Had A Great Experience With This Hotel. I Would Definitely Recommend Staying At The Intercontinental Hotel For Your Accommodation Needs!
Complete review is available from www.mytravelguide.com
Positives: The Beds Were Outstanding. Very Comfortable.
Negatives: Everything Was Great.
Overall Rating: [ / 10 ]
- Staff [ 7 / 10 ]
- Location [ 10 / 10 ]
- Cleanliness [ 8 / 10 ]
Date visited: Tue 27 May 2008
It was okay. Was not the best for customer service as above? When I arrived there was a spot of blood about the size of a dime right beside the toilet. I left it for 2 nights and then cleaned it .....
Complete review is available from www.mytravelguide.com
Positives: The location was the most important part of this hotel for me.
Negatives: Looking to print 2 pages at midnight on Friday Night. Told to go to business services just to the left. not able to find, then pointed again, not g.
Third party review sources
Address and contact details
Intercontinental Hotels Toronto CentreToronto
Ontario
M5V2X3
Canada
- (416) 597-1400 ( Telephone )