Reviews for Travelodge Hotel Downtown / Casino Windsor, Windsor, Ontario

Overall Rating: [ 2 / 10 ]

Date visited: 04/15/08 Travelodge Hotel Downtown / Casino Windsor

The first time my parents stayed here the room smelled and was still dirty with trash leftover from a previous occupant. There was even a filthy baseball cap behind a chair - How can cleaning staff miss things like this?! The room was on the so called "corporate" floor but it was so tiny with the 2 queen sized beds. No room to turn around but since it was a one night stay it was ok. My parents needed to stay in town again and they thought for one more night they'd rebook with TL - What a mistake! Not only did they have to argue to get the same rate/deal as before (as promised!) but the staff was not pleasant in making sure they got the same deal. I got attitude and lip from more than one staff member behind the front desk when I asked for a parking pass. The guest of a guest should not have to pay to park on the lot IMO. The room was not up to par this time either: My mom found a ripped sheet in her bed and wondered why the inept maid even put the sheet on the bed in the first place. The maid made no attempt to change the sheets the next day and only grudgingly changed the ripped one after my Mom requested it, only made up one of the 2 beds in the room, didn't give new clean washclothes without being asked for some and only vacuumed a small portion of the rug. My mom had to chase her down the hall to get these other things done - things that SHOULD be automatic! The tv reception wasn't good either. Very liney and static-y. Oh, and there was trash on the floor in the hallway and in both elevators AND there was no soap dish by the bathroom sink leaving one to place wet slimey soap on the counter. Pathetic! One more thing: my parents attempted to get their continental breakfast and went down hours b4 the meal was supposed to be finished and they found barely any food and no milk available. Guess there's no extra staff to ensure a promised breakfast is ready and available.

**DO NOT STAY HERE**