Reviews for Holiday Inn, Niagara Falls, Ontario

22 reviews, 8.1 average.

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Overall Rating: 9 [ 9 / 10 ]

Date visited: Thu 25 Aug 2011

Not a new hotel by any means, but fairly kept up to date. Very close to all the attractions and casinos in the area. We parked our car when we got there and never got in it until it was time to leave.

Complete review is available from www.mytravelguide.com

Positives: Very close to the falls.

Negatives: The view was of the back parking lot and alley next to the hotel.

Overall Rating: 7 [ 7 / 10 ]

Date visited: Fri 01 Apr 2011

Decent hotel. Nothing fancy. Could stand some remodeling. Staff was friendly and helpful. Given plenty of towels.

Complete review is available from www.mytravelguide.com

Positives: Location

Negatives: Room was old and not in the best of shape.

Overall Rating: 8 [ 8 / 10 ]

Date visited: Mon 14 Mar 2011

Nice rooms, friendly staff. Well-equipped, everything we needed was provided in the room.

Complete review is available from www.mytravelguide.com

Positives: The parking was free and very close to the entrance.

Negatives: Would have enjoyed a free breakfast.

Overall Rating: 10 [ 10 / 10 ]

Date visited: Thu 24 Feb 2011

Friendly staff, great location and great price. Thanks Priceline.com.

Complete review is available from www.mytravelguide.com

Positives: I got a great price. best location possible, right by the falls, casino,

Negatives: Older TV in the room.

Overall Rating: 7 [ 7 / 10 ]

Date visited: Fri 18 Feb 2011

Very nice for price we paid. Loved the room when we first got there, but when we went to bed a car alarm went off all night off and on. Walls and ceiling where paper thin. Could hear everything. .....

Complete review is available from www.mytravelguide.com

Positives: Very nice room.

Negatives: Car alarm went off and on all night. Heard neighbors water running in bathrooms all night. Heard neighbors coming and going all night.

Overall Rating: 8 [ 8 / 10 ]

Date visited: Fri 10 Dec 2010

The hotel was nicely located near to the falls. The place was clean and room was of good size, but the only thing missing was a refrigerator. The dining area and restaurant was also good.

Complete review is available from www.mytravelguide.com

Positives: The location was great. It was very near to the Falls.

Negatives: The parking was full and had to park all the way to the end.

Overall Rating: 10 [ 10 / 10 ]

Date visited: Sat 23 Oct 2010

I was very impressed with this hotel. It's not a luxury hotel but very good for what it is. The pool/sauna/hot tub area is great. The pool could have used vacuumed. Front desk was friendly. For an .....

Complete review is available from www.mytravelguide.com

Positives: Superb location! Great amenities. Friendly front desk. Free parking!

Negatives: Buffet breakfast at the restaurant was cold and old. Our waitress was nice, but other staff was "not-so".

Overall Rating: 7 [ 7 / 10 ]

Date visited: Fri 15 Oct 2010

Advantages: Great location, free parking,<BR/>free wireless Internet, nice selection of channels on TV. Disadvantages: smoking room, not clean, noisy in the morning.

Complete review is available from www.mytravelguide.com

Positives: Great location.

Negatives: It was a smoking room and the whole floor was always full of smoking smell.

Overall Rating: 6 [ 6 / 10 ]

Date visited: Sat 25 Sep 2010

Rooms were well kept. Hallways were not so neat. Staff was friendly.

Complete review is available from www.mytravelguide.com

Positives: The location was very nice. The rooms were clean.

Negatives: Laundry and clean up carts were in the hallway all day.

Overall Rating: 9 [ 9 / 10 ]

Date visited: Mon 07 Jun 2010

The hotel was perfect for what we were looking for. Was very clean and upscale without feeling stuffy. Room was extremely nice, and we even used the balcony some. Staff was very helpful explaining .....

Complete review is available from www.mytravelguide.com

Positives: Great location! Within walking distance to The Falls!

Negatives: To get to the hotel from The Falls by walking, you have to climb a pretty steep hill.

Overall Rating: 8 [ 8 / 10 ]

Date visited: Fri 25 Sep 2009

This hotel doesn't look so special from the outside but the room was great!

Complete review is available from www.mytravelguide.com

Positives: Loved the king size bed!

Negatives: Doesn't look that great from outside.

Overall Rating: 9 [ 9 / 10 ]

Date visited: Sat 01 Aug 2009

It served our purpose fine, breakfast is expensive at the restaurant $8.95, we got cheaper elsewhere $3.99 for bacon and eggs with toast and coffee. We dined there the night we arrived only cause we .....

Complete review is available from www.mytravelguide.com

Positives: Location, free internet in room,free parking, exterior restaurant terrace.

Negatives: Restaurant too expensive.

Overall Rating: 9 [ 9 / 10 ]

Date visited: Wed 01 Jul 2009

Liked the hotel except for the view, the rooms need to be updated.

Complete review is available from www.mytravelguide.com

Positives: Great location, great restaurant and atmosphere.

Negatives: Our view looked onto the parking attendant.

Overall Rating: 10 [ 10 / 10 ]

Date visited: Thu 25 Jun 2009

Very quiet, comfortable, easy to get back in forth to room, parking no problem, great price.

Complete review is available from www.mytravelguide.com

Positives: Comfortable, easy access to things Entertainment good.

Negatives: Menu expensive just for breakfast. If cheaper prices more people would dine in.

Overall Rating: 6 [ 6 / 10 ]

Date visited: Wed 24 Jun 2009

We spend very little time in a hotel room when traveling so our expectations are rather minimal. The room was very nice but, they must have recently shampooed the carpet because the strong odor from .....

Complete review is available from www.mytravelguide.com

Positives: It was apparently recently upgraded by the modern decor. The personnel were very nice and accommodating.

Negatives: Please see my short review of the hotel.

Overall Rating: 9 [ 9 / 10 ]

Date visited: Thu 11 Jun 2009

Other than the pool being drained the hotel was great.

Complete review is available from www.mytravelguide.com

Positives: They really make you feel like they want you there.

Negatives: Was looking forward to laying out but outdoor pool was drained.

Overall Rating: 5 [ 5 / 10 ]

Date visited: Fri 01 May 2009

Our stay was severely tarnished when the morning after we arrived there was no hot water. Maintenance had to come up to confirm there was no hot water. When we tried to get a new room so we can .....

Complete review is available from www.mytravelguide.com

Positives: The hotel is in a good location (2-3 blocks from the Falls) and has a decent bar and lounge on site.

Negatives: The staff could have been friendlier.

Overall Rating: 9 [ 9 / 10 ]

Date visited: Thu 23 Apr 2009

Highly recommended!

Complete review is available from www.mytravelguide.com

Positives: Perfect location!

Negatives: Bit too expensive.

Overall Rating: 9 [ 9 / 10 ]

Date visited: Mon 13 Apr 2009

I enjoyed my stay and the lady at the front desk was very nice. The hotel was very close to the casino, so that is a plus!

Complete review is available from www.mytravelguide.com

Positives: Nice comfortable beds.

Negatives: Elevator a little creepy.

Overall Rating: 7 [ 7 / 10 ]

Date visited: Mon 06 Apr 2009

Good location, directly across from casino, no huge expectations and so no huge disappointments.

Complete review is available from www.mytravelguide.com

Positives: Easy access.

Negatives: Bit dirty.

Overall Rating: 8 [ 8 / 10 ]

Date visited: Mon 01 Dec 2008

The hotel was great, close to several dining places and close to the falls.

Complete review is available from www.mytravelguide.com

Positives: The hotel met our needs. The rooms were cleaned and the maid service was excellent.

Negatives: None.

Overall Rating: 9 [ 9 / 10 ]

Date visited: Thu 09 Oct 2008

Excellent location for Niagara Falls. I was surprised to see that our room had a balcony overlooking the casino. Overall it was pretty nice -- nothing fancy or extraordinary but clean, good location, .....

Complete review is available from www.mytravelguide.com

Positives: Surprised that the room had a balcony.

Negatives: The 6th floor hallway smelled smokey, but the room was fine.

Third party review sources

Address and contact details

Holiday Inn
Niagara Falls
Ontario
L26 2J3
Canada

  • (800) 263-9393 ( Tollfree )