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Reviewer: Not provided on Wed 15 Sep 2010 rated 1 out of 10.
The worst hotel I've ever stayed at.
Positives: I like the location.
Negatives: Every thing was un believable there was dry wall in the lobby I had kids with me the walls had no trim on walls the bed were horrible.
Reviewer: Not provided on Sat 24 Jul 2010 rated 4 out of 10.
Just an OK hotel. Too far away from anything decent to see. It's like staying in the middle of sprawling shopping malls. Not pleasant.
Positives: Clean.
Negatives: Location.
Reviewer: Not provided on Tue 29 Jun 2010 rated 8 out of 10.
Breakfast was great. It was up to my expectation.
Positives: The staff is super friendly.
Negatives: Lack of availability of rooms.
Reviewer: Not provided on Thu 24 Sep 2009 rated 9 out of 10.
Nice and big rooms, and was clean.
Positives: Location and cleanliness.
Negatives: We were charged for parking - it's not even downtown.
Reviewer: Not provided on Fri 04 Sep 2009 rated 10 out of 10.
The hotel location is perfect, the staff is very nice and the room was attractive and clean.
Positives: The staff was very friendly and helpful.
Negatives: No washrooms in the pool area.
Reviewer: Not provided on Fri 03 Jul 2009 rated 1 out of 10.
This hotel was terrible! Not a 3 star in my books! The room was not clean toe nails in airconditioner and on the floor the air conditioner was loud and did not work well the ceiling in washroom had hair all over it and brown spots? Talk to hotel manager room was suppose to be recleaned and wasnt! to fix the ac they turned it to heat! terrible hotel not happy at all.
Positives: Nothing it was discusting toe nail in
Negatives: Terrible slow elevators dont think it was a 3 star cleaniness of the room was terrible and hotel did nothing about it
Reviewer: Not provided on Wed 01 Oct 2008 rated 9 out of 10.
Excellent accommodations. I stay here almost every time I go to Montreal. Highly recommended!
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Positives: Extremely convenient.
Negatives: The shower needed repair as the knob got stuck every once in a while.
Reviewer: Not provided on Fri 29 Aug 2008 rated 8 out of 10.
Great location near shopping, business, restaurants and shopping. Friendly hotel staff. Restaurant needs updating.
Positives: Convenient to shopping, highways and restaurants.
Negatives: Room was noisy on second floor next to roof top air handlers, room next door had baby who was left to cry to sleep in the evening and also at 5 AM.
Staff / Service: 9
Location: 9
Cleanliness: 8
Reviewer: Not provided on Thu 17 Jul 2008 rated 7 out of 10.
This hotel claims to be 4 star. We still feel it's overrated.
Positives: Location is close to Montreal, major highways and shopping centers. Room has two queen beds.
Negatives: Swimming pool is really very small for a 3 star hotel. And it's obviously not well maintained. Pool water looks dirty.
Staff / Service: 8
Location: 8
Cleanliness: 7
Reviewer: Not provided on Tue 15 Jul 2008 rated 8 out of 10.
Excellent staff. Very friendly and helpful. Even the security was friendly and watchful of the halls and parking lot. On site restaurant was good. But I found the staff was not very friendly towards non French speaking people.
Positives: Great location if you have transportation.
Negatives: Driving to/from hotel can be tricky without GPS.
Staff / Service: 9
Location: 9
Cleanliness: 10
Reviewer: Not provided on Tue 15 Jul 2008 rated 6 out of 10.
Best price for the conditions except for some of the facilities like the pool and fitness center.
Positives: Internet is free. Good size rooms, esp. the 2 beds.
Negatives: Swimming is dirty. Needs to watch those using it. Cigarettes floating on the pool, exercise machines are broken, not well maintain.
Staff / Service: 6
Location: 7
Cleanliness: 4
Reviewer: Not provided on Sat 12 Jul 2008 rated 9 out of 10.
Staff was very helpful, restaurant had a nice offering and the wait staff was helpful and friendly.
Positives: Good location.
Negatives: Nothing.
Staff / Service: 8
Location: 9
Cleanliness: 9
Reviewer: Not provided on Wed 09 Jul 2008 rated 9 out of 10.
The first room provided to me was smoking, everything in the room was stinking, but when notified the front desk, they changed the room to non-smoking ASAP.
Positives: Courteous and helpful staff.
Negatives: Aesthetics in the room, and bath tub could be better.
Staff / Service: 10
Location: 10
Cleanliness: 9
Reviewer: Not provided on Mon 26 May 2008 rated 8 out of 10.
Ideal location for shopping across from Carrefour Laval Shopping Centre. Easy to find, large parking lot with easy access. Friendly, efficient staff. Restaurant available for breakfast only, as is the room service. Adjoining Cage aux Sports restaurant is not affiliated with the hotel and is not appropriate, serving mainly a sports bar menu. Internet access is very reliable.
Positives: Ideal location across from largest shopping centre in Montreal area.
Negatives: Does not have an all-day in-house restaurant.
Staff / Service: 8
Location: 8
Cleanliness: 9
Reviewer: Not provided on Wed 21 May 2008 rated 10 out of 10.
Really nice place to stay, close to almost everything.
Positives: Everybody was really nice and helpful.
Negatives: Nothing.
Staff / Service: 10
Location: 10
Cleanliness: 10
Reviewer: Not provided on Mon 05 May 2008 rated 8 out of 10.
Great location. Cage Aux Sport bar is great to have near by.
Positives: Location.
Negatives: The sleep by number bed, very uncomfortable.
Staff / Service: 9
Location: 10
Cleanliness: 7
Reviewer: Not provided on Wed 23 Apr 2008 rated 8 out of 10.
I would stay here again on business but probably not for pleasure. Very nice & friendly staff, clean rooms but lacks a certain charm.
Positives: I liked the location, close to everything I needed. Across the street from the shopping centre.
Negatives: Room was very drab.
Staff / Service: 9
Location: 8
Cleanliness: 8
Reviewer: Not provided on Tue 11 Mar 2008 rated 8 out of 10.
Customer service is impeccable. The king size bed has a cool feature that you can adjust stiffness or softness of the bed from the right or left side independently. The restaurant Cage aux Sports was dirty (not the food, but the place and tables in general). In general, the hotel lived up to the 3-star rating. A small fridge would be a good addition.
Positives: Very friendly and helpful staff and nice king bed.
Negatives: Pool and gym small, cage aux sports dining room table dirty.
Staff / Service: 10
Location: 10
Cleanliness: 7
Reviewer: Not provided on Sat 12 Jan 2008 rated 8 out of 10.
Hotel was comfortable and clean. Pool. Free parking. Elevator out of service and no toiletteries for first night (until brought to attention of front desk).
Positives: Very responsive staff.
Negatives: Room service was closed for staff Christmas party, we were not informed at booking.
Staff / Service: 9
Location: 8
Cleanliness: 9
Reviewer: Not provided on Wed 09 Jan 2008 rated 10 out of 10.
Wasn't there long enough to be able to remark.
Positives: Quiet.
Negatives: Hard to get to from highway.
Staff / Service: 10
Location: 7
Cleanliness: 10
